Family Tree Support Reviews | Read Customer Reviews of familytreemakersupport.com

Family Tree SupportReviews of familytreemakersupport.com

4.9207 reviews
Kids & Family
11008 County Road 2464, Terrell, Texas

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Family Tree Support

About Family Tree Support

Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.

Family Tree Support (familytreemakersupport.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: familytreemakersupport.com
Website: familytreemakersupport.com
Category: Kids & Family
Location: Terrell, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Tree Support reviews

207 approved reviews, newest moderated first

Ed M.
May 15, 2025
I am not young
I am not young! Andy worked well with me and we got the job done. All is well.
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
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Susan G.
May 15, 2025
Andy upgraded my software and…
Andy upgraded my software and everything looks good. Thank You
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
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Jack M.
May 15, 2025
The technician did a great job of installing my new version of FamilyTreeMaker SoftwarMakere
The technician did a great job of asking me questions about/during the installation process and also took some time to go over useful features of the new 2024 software. I also was able to reach a technician immediately when I called. All-in-all a good experience!
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
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Carol R.
May 14, 2025
It was marvellous to have ANDY to help…
It was marvellous to have ANDY to help me out. He is such fantastic person. Very knowledgeable and so nice to have as a consultant
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Cindy
May 14, 2025
Very Helpful
Very Helpful, fast and easy
Response from Family Tree SupportMay 14, 2025
Thank you, Cindy. Please call us again if you need help with your Family Tree Maker 2024.
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Bruce B.
May 14, 2025
Agent was knowledgeable and friendly…
Agent was knowledgeable and friendly and quickly solved my issue
Response from Family Tree SupportMay 14, 2025
Thank you, Bruce. Please call us again if you need help with your Family Tree Maker 2024.
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Mike N.
May 12, 2025
Technical support was perfect and easy…
Technical support was perfect and easy to work with. AJ Wilson was perfect and easy to understand. AJ explained all the necessary information that made the transition perfect.
Response from Family Tree SupportMay 14, 2025
Thank you, Mike. Aj is one of the best tech for Family Tree Maker.
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J. C. M.
May 10, 2025
Extremely knowledgable tech
Extremely knowledgable tech. AJ was fast and efficient and got everything up and running again.
Response from Family Tree SupportMay 14, 2025
Thank you so much.
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