Gail P.
Good work
Good work, great attitude
Response from Family Tree SupportJul 31, 2025
Thank you, Gail. Please call us if you need any help.

Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Gail P.
Good work, great attitude
Response from Family Tree SupportJul 31, 2025
Thank you, Gail. Please call us if you need any help.
Beth H.
The technician was knowledgeable and speedy. He installed Family Tree Maker 2024 for me, and transferred all of my trees to the this new version. Thank you, Andy.
Response from Family Tree SupportJul 31, 2025
Thank You, Beth.
Carolyn S.
It fulfill my expectations
Response from Family Tree SupportJul 27, 2025
Thank You
Sterling G.
AJ was very professional and I understood all of instrutions and I enjoyed working with him . He is an outstanding employee. Thanks A.J.
Response from Family Tree SupportJul 27, 2025
Thank you for the kind words for AJ. Please call us if you need any help with Family Tree Maker.
No N.
Techs were very knowledgeable, friendly, and totally understandable.
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
Merle L.
Very good knowledge and good speaking voice. AJ done a very good job!
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
cKathy F.
A J Was extremely helpful and guided me through the entire process of updating my FTM program.
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.
Dave W.
Andy was very helpful. He got Family tree maker 2024 updated for me.
Response from Family Tree SupportJul 26, 2025
Thank you for your kind words. Please call us if you need assistance with Family Tree Maker.