Family DollarReviews of familydollar.com

This company is conducting bad business and not responding to customer concerns. The store in Oakforest Il is by far the worst! I am just frustrated by the awful service that the assistant manager Tara delivers. She is rude! Tara need to be trained on how to deliver a pleasant customer shopping experience and how to do simple math!!!!

The family dollar in Durant Oklahoma the manager is so rude and or she want even talk to you Sara is only one that is friendly

Their employees physically attack customers over shoplifting insured goods instead of legally trespassing & calling the police. Their employee Austin did it around 08/20/2024, and they all condoned it. Especially Xavier. If merely accused, anyone could be attacked next. Family Dollar has a Zero Tolerance Policy for violence in the workplace, and that’s illegal. This is store #3813 in Yonkers.

Visited my local Family Dollar in Alabama, McGhee Rd location. And I must say the employees at this location are aways friendly, polite, and courteous. I just wanted to acknowledge their professionalism on the job. They really Welcome you with a Big smile as you enter the door. Made My Day, It was appreciated.

About 8 weeks ago at this location store # 400 112-C Village Rd., Ste 7 Leland, NC 28451. I walked into this family dollar to exchange a "broken" styrofoam cooler w/ a receipt and the female manager called the police and falsified that the customer (me) had threatened her & was irate; neither is true. The store Mgr. told me emphatically I could not exchange the merchandise that I had purchased the day before; I asked why b/c I had a receipt. She stated if it wasn't broken before I brought it then I was unable to exchange or get a refund. I asked for a policy that was different from having an original receipt to exchange or refund items w/ in 30 days and she refused. I also called law enforcement so they could have record that what was said was fabricated to get an officer to respond. They did come out, nothing happened (wasted tax dollars) & totally unnecessary, I had to exchange my merchandise at the Lanvale (family dollar) in Leland. Family dollar needs to hire a better team-leader at store # 400 112-C Village Rd., Ste 7 Leland, NC 28451...The worst customer experience ever!

I saw the label on the shelf for Red Baron pizza 4.95 when you purchased 2, the two I picked did not ring up at 4.95 so I asked the clerk to show me which item was on sale, she walked over to the refrigerator, I followed her I thought she was going to show me which two to buy, instead she ripped off the lable off the shelf with a lot of attitude and told me none of the pizzas where on sale for that price, I looked at the Pic of the sign I had taken and figured out that I had picked the wrong item, so I went back to the register with the correct pizzas and got my 4.95 each when you purchase 2, nasty woman don't know why they keep people like her, store clerks are supposed to help customers buy merchandise not discourage them from buying merchandise

The most stupid company ever with coustemr service A card broke I been calling 2 months and no one fixing nothing

This store on West sugar Creek parking lot is the most disgusting thing to drive up to dumpster area parking lot in front of the store on the side of the store trash everywhere wouldn't be surprised if rodents that would be store 11612