Family DollarReviews of familydollar.com

My bad for forgetting it too, but when checking out and handed a bag, I took it and left without grabbing the toilet paper I paid for. You would think the cashier would have said "ma'am, your forgetting something. They just kept it. It took me a while to get to my car, so they didn't even bother.

Family Dollar website is by far the worst one I have used. It is like a third grader put it together. My email address was changed over three years ago. I can't update it. I also can't open a new account with my current information because my phone number belongs to my "old" email address. I want to contact someone at Family Dollar, but thats impossible if its not one of their stupid pre-entered questions. No wonder Dollar General is cleaning their plow. I actually prefer the Family Dollar store, but I'm giving up. This company is being run by people with IQs of 80 who are trying to destroy the company. Thank God I don't own stock. I'm done. I quit trying.

I purchased many items & I submitted reusable bags. When I gave the bags to the employee she told me to put the items into the bags myself. Besides it being her job, I am 78 & their carts can't go outside so I had to carry all on my shoulder, arms and hands. I was offended & told her that I had to carry out all the bags & she should put the items in the bag . p.s. She also did not offer to help!

First I purchased rugged lightning cable for $15. The shelf price was $10. Second when I asked the clerk she shrugged her shoulders and said she couldn't do anything. I was very disappointed because the one I ho to in New Castle Va is nothing but great. This person could barely smile. My receipt shows my purchase at #11042. At 16:38:29

I live in a small town where it's about a 30 min. drive to all major retailers. In this small town (Crawfordville, GA) we do have a couple stores to help out. Family Dollar/Dollar tree is one of those stores. Everyone was excited when they open, you could get certain items you needed without driving an hour over all for something. The store after 6 months began to go downhill, isles where full of stock not put on shelves, the employees spend their time outside on phones or smoking rather than keeping shelves stocked and aisles cleaned. Certain staff members refused to control their foul language regardless of if a customer was standing there or not. Store is a total mess, bad management, poor customer service, no way to move around to see shelves, sometimes you have to push full carts of stock out of the way to even go down an aisle. Store sure wasn't handicap acceptable. Over charging for items that are listed in weekly ads, you send an experience to corporate you get no response either. Family Dollar not what it used to be. Too much push to keep up with Dollar General in my opinion. Everywhere you see Dollar General it seems Family Dollar got to be there also. Now this store is among one of the 1000 stores on their list to close. You would have thought they would listen to customers complaints and do something about it instead of closing a store in a small town that really needs it.

Hillsboro n.h Sunday afternoon cashier rude swears at customers for opening top of package I was purchasing. customer behind me also made comment about rudeness, no need to swear and be rude.

Placed an order for socks on line for in store pick up. Paid. Received an email saying order received and I would hear back when order shipped. No email and when I try to check on package, no order number is in the system. I can’t find anywhere to call…. Contact Customer service link is a joke with no email or phone number. Call a store, they know nothing.

First when they say they're going to do something they should do it it says you can return an item with the receipt I bought a box of candy got the wrong flavor didn't even leave the parking lot went back in to get the right flavor and they told me they could not do it for food items! though it clearly says you can if you Google it .but they write it down and put it on the counter with a piece of tape no food items can be returned or exchanged.. so who cares what Google says I thought Google was supposed to be accurate the store basically posts these things about their store and then return policy also says says you can buy a fan but if you open the box with or without the receipt you're not getting a refund what if you open the box and the fan doesn't work now you have to keep it that's ridiculous.. but my main complaint is Google says they're open till 10:00 I just left the store I asked the kid what are your hrs he said 10:00 I said okay well I came last week twice and you were close at 9:00 and your signs on the door say 9:00 p.m. so what time do you close if you tell me you close at 10:00 and Google says you close at 10:00 and I Rush down there at 9:15 and the door is locked I get a little annoyed that I left my house for nothing so now I have to call every time I want to go there cuz they pick and choose when they're going to be open till 9:00 or 10:00.