Family DollarReviews of familydollar.com

Family Dollar LPGA-No Mask Complaint Two days ago on 7/21/2020 I stopped at the Family Dollar on LPGA in Holly Hill, FL. As I drove up, I saw a customer coming out with a cart and a mask on his face. So, I thought it would be safe to go in. I walk in the door and a cashier/staff greets me with no mask on her face. Two months ago, a month ago, I saw this no mask on Family Dollar staff before. Today, with almost 6,000 people dead in Florida, I thought there would be masks on staff. The female Family Dollar staff said welcome to her store, I picked up a small hand basket and took two steps into store. I looked around and no one was in the store but me. I looked at the cash register area and there was just a clear piece of plastic between me and this probably virus infected Family Dollar worker. God told me to turn my butt around and get out of there. This I did quickly. Why am I writing this complaint? Family Dollar on LPGA had continued to have their staff with no masks, last month, month before, two weeks ago and now two days ago. So, I blasting Family Dollar for being as stupid as Trump and infecting people with their stupid denial of the disease and their non-caring attitude for others. Possible Family Dollar customers, you have been warned!!

Valley Ave Store Winchester, Va Went in recently and within a few minutes I noticed how hot it was in the store. I noticed the store clerk looked hot and a bit sweaty. Was told the air conditioning doesnt worked and hasn't for a long time (years). I felt sick that an employer would make their employees work in an environment like that. I would encourage the employee to find another place to work, as much as I Love that store, I will Not go into a store with no A/C, that will make me feel sick to my stomach. Big companies just dont care !!!!! Lost my business !!!!

They need to change the name from Family Dollar to flea market. I am a new resident in the area and never in my life time seen a store so poorly managed. This corporation should be ashamed. Yesterday I visited the store to purchase toiletries for my home. I arrived at the store at 9:00am on 7/7/2020 and the store was closed. This is not the first time I have experienced this. On several occasion the store is either not open or closed very earlier without notification on the door. In addition, the floors are nasty, merchandise misplaced or scattered throughout the store. On last week I was searching for allergy medication, asked a store attendant (who was busy chatting on her phone)which aisle the product resides and she had no clue. As a General Manager for one of the biggest retail stores in the Georgia area such a unpleasant shopping experience is not only unacceptable the store manager would be fired. A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. General Managers are tasked with overseeing daily business activities, improving overall business functions. In this case neither task and/or responsibilities are being executed. If you are a resident in this area stop spending your money there. Today I discover an awesome Dollar Tree and Dollar General within the proximity. The stores were very clean and the customer service is A+.

Family Dollar's $5 off $25 is such a ripoff. The last 5 times I tried to use it the app messed up. I asked the clerk for the 800 number and I called it and left a message and no one ever called me back. I have since quit going to Family Dollar. Their customer service is one of the worst ever!!!

I'm a shopper at this store for the last three year since I moved to Hollygrove it's just out off convenience but on June 30th 2020 I had the second discouraging encounter with this worker who seem to be the supervisor and think i was her child, her attitude stinks no courtesy or respect towards people like myself who shop there on daily basis I always egnored her but I just had enough, I had my bag pack on and just came from work stop in there to pickup a dishwashing liquid that's all i needed,i could hear her from across the hall mam,mam mam all the way to the isles where the item was kept she wasn't wear a mask, came up in my face, can you hear?, Pointing to her ears I said yes and when around her she kept walking behind me u need to leave your bag, I said I'm not leaving my bag, she said well u have to leave the store I said put me out she said he's going to put me out that's the security at the door, I proceeded toward the cashier by this time she had told them not to ring up my item so i had to leave... if this they you treat customers then what the use I spend my money there she wasn't tell people they should have a mask on as several person in the store didn't have any on but she single me out and chased me for my bag pack. This area as been deemed a bad area but there're hard working and decent people the lives in close vicinity to this store and this is where they, when u leave you personal belongings at the cashier they do not give you any ticket to protect your property, your leaving it unprotected, anyone can leave with it and no one sees. I don't see the reason to comply with this rule when you have a security and cameras monitoring the store and u still want me to leave my belongings to the element something must be done to provide customers with service they deserve this is not acceptable for me to be treated like a criminal this is not state law so put something better in place and give your employees some customer service training all people aren't the same why treat us all like criminals.

On 7/01 I walked in to the Family dollar (5615 Airport Blvd Houston, Texas.) The cashier was at the front of the store I thought merchandising, but she was on her phone. ,"I don't have time to deal with this mutherfucker." I looked at her, then she said, "let me watch my mouth." and she continued to have a conversation about paying her bills, and she don't need no body. So I walked to the back of the store to get my dishwashing liquid and dog toy. As I walked to the front she was checking out another woman still on the phone. She did not offer any help. a thank you nothing. So, I get in line and walked to the register. She continued to have a conversation with whoever was on the phone. I stated to her that I am the customer and I don't want to hear your conversation. Now while she was ringing me up, there was two men one the soda man and I guess an employee. After she finished she didn't say thank you, nothing. So I was waiting for my mother in law so I stood at the door waiting for her, and one of the men said, "if she has a problem, why she still her." Please please do not support this store.

Sitting outside Family Dollar off of US17-92 in Longwood. Store has a HUGE sign saying they are open from 9-6, & that those are the current covid-19 hours. Google says they are open as well, which is WHY I just drove all the way here from Lake Mary. Then ANOTHER sign DIRECTLY UNDER the OPEN SIGN state that the store is temporarily closed due to covid-19. I mean, are you KIDDING me, Family Dollar?? Get it together, you absolute morons; I'm sure closing the store was likely a corporate decision, but to have 2 conflicting signs posted on the same frigging door is just BAD STORE LEVEL MANAGEMENT, & I would know because I managed a different dollar store for 2 yrs & never did anything so ASININE. Also, MOST businesses update on Google when they are not CURRENTLY open, saving a customer the wasted drive. Just all-around BAD management!!

supposed to be manager and she came with a attitude immediately, the box say 18.00 I pointed out the sign and she still spoke with a very nasty attitude. When I asked to get customer service corporate telephone number she stated you know the number you filled an application before you didn’t get the job figure it out. So the young man behind the register went to go get corporate number and she wrote on a piece of paper family dollar.com contact us. As I was leaving the store she had me so mad I asked her if family dollar had a dental plan because if they did she need to get her teeth fixed. She immediately ran out the door and told me that she was trespassing me and if I came back she was gonna call the police. This is no type of customer service I would like someone to call me back because this is not the first interaction I have with this young lady she’s been nasty before and I overlooked it I will not overlook this one.