Family DollarReviews of familydollar.com

I’ve purchase the diffuser that coat $12 and the first one I purchased worked for over a year until I dropped it and it broke. But this past year I have purchased 3 more for my home. And to my surprise not a single one worked. And I couldn’t get a refund because it was opened. See that’s not right. Selling faulty products. And the consumer can’t get a refund because I refused to get anymore. So now I’m trying to see how can I get some for free. Spending my hard earned money on something that is trash. And I had to literally put in the trash. So 2 stars for this company and their products. Do better Family Dollar just do better.

As soon as I walked through the doors I saw an employee, who later turned out to be the manager, and said hello and she didn't even respond. Picked up the few items we needed, went to the counter to check out. When the item were rang up 2 items were clearly marked as "Everyday Low price $10." However it rang up $11.25. I went back 2 where the display was and took a picture of the display and showed the cashier who called the manager to come up. I showed the display that showed the items in question and she stated "Oh the arm and hammer and the scoop away are $10. The tidy cats is $11.25." When I asked why they were in the displayed and advertised as $10, she gave no explanation except, "Ya, well the tidy cats is $11.25," and would give me no other explanation and acted completely irritated that I had the nerve to ask her why they were advertised with the $10 items if they weren't $10. The 1 positive thing I can say is that the guy checking us out at the register was the 1 positive in the visit, other than that the store was a complete mess, very dirty and the shelves were about empty

This family dollar branch in Elizabeth NJ. On north broad street, is the worst branch to go into. I have never seen a business place so messy. All through the aisles are carts and boxes all over the floor. That people and kids can get injured. And nobody is taking the initiative to clear it up. You cannot even get to the shelves to get what you can for. And don't talk about having money exposed to wondering eyes to the public, while checking it. Having big gatherings using obscene languages on the floor. With don't care attitude. Shame on this store, better management and customer service can be use in this north broad street branch. Better initiative can happen with the right people.

I love when fall approaches so that I can go to Family Dollar to purchase their latest Halloween decorations. Not so this year. I always buy the full sized either pirate, clown, bride, groom, witch or skeletons. They have plastic heads and some sort of paper/plastic bodies with wire arms and plastic hands I just love them. Not so this year 2021. Someone decided to cut costs by adding a cheap mask where the head usually is resulting in a rather cheap looking version of the rest. I didn’t buy them. If price was all issue in manufacturing them as they were why not raise the price to off set it. I certainly would have understood and paid it but I wouldn’t and didn’t add them to my decorations that I am proud to display in my yard. Boo Family dollar. Kaye Cary Tampa

I have had very bad experience with family dollar ..I recently move from jacksonville fl. To ft pierce ..and the same problem seen to keep hunting me .the stores checking in invoices but they are not checking dates on the coke product I know my self cokes are not sloww selling cause I love family dollars witch where I get my cokes there is about 20-25 cokes on shelf that have the same out dates cokes are #1 seller but this is why sales slow down thank you for taking the time to read my message and I know the problem will be taking care of

Placed money on a prepaid debit card. The money never made it onto the card. I took the receipt to the manager who kept it along with my name and phone number. It's been a week he has not been able to get anywhere. I called the company and still no luck. They should have to pay me back and then seek their own reimbursement. But they do nothing. Don't even deserve one star

The Kremmling Colorado store is well run, friendly associates, helpful in locating items that you need, just an all around well run store. I give total credit to the new General Manager, Adam. He is extremely courteous, helpful and always has a smile on his face, I’m sure the new hires that Adam brings on board will be like minded employees! Going the EXTRA mile to make sure that the customers feel welcome and appreciated! Family Dollar is very lucky to have Adam as the new store manager. Will Roddy

The Kingston family dollar is horrible. It is dirty,the shelves are not stocked and most of the time the only person on duty is outside the front door smoking.