Family Credit Management Reviews | Read Customer Reviews of familycredit.org

Family Credit ManagementReviews of familycredit.org

4.9788 reviews
Credit & Debt Services
111 N. Wabash Avenue, Suite 1408, Chicago, Illinois

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Family Credit Management

About Family Credit Management

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.

Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: familycredit.org
Website: familycredit.org
Category: Credit & Debt Services
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Credit Management reviews

Showing 751 reviews with 5 stars · Clear filters

Anabelle C.
Dec 12, 2025
Changed my life
Changed my life! Very grateful
Response from Family Credit ManagementDec 28, 2025
Your gratitude means a lot! It’s wonderful to know the program has made a real difference in your life.
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Cheryl and Omer Michael S.
Dec 12, 2025
Absolutely made it possible for us to…
Absolutely made it possible for us to pay our large credit card debt
Response from Family Credit ManagementDec 23, 2025
We’re so glad we could help make it possible to manage your credit card debt. It’s a big step, and we’re honored to be part of your progress.
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Jo Holland and William H.
Dec 12, 2025
It has been good
It has been good. Don’t have to worry about the payment each month. Everyone that I have talked to has always been very helpful.
Response from Family Credit ManagementDec 23, 2025
It’s great to hear that things have been going smoothly and that auto-pay has helped simplify the process. We’re glad our team has been able to assist whenever you’ve needed support. Please reach out anytime.
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Donna V.
Dec 12, 2025
Confudence
I am very glad I made the decision to let Family Credit handle my debt. It took such a load orf my mind. I know my debts are being taken care of. I have not been disappointed at all
Response from Family Credit ManagementDec 23, 2025
We’re so happy to hear that your experience has brought you peace of mind. Knowing your debts are being taken care of can make a big difference!
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Nelson L.
Dec 12, 2025
Good never have Problem Away help pay…
Good never have Problem Away help pay the Debt. Family Credit Management
Response from Family Credit ManagementDec 23, 2025
It’s great to hear everything has been going well! We're always here if you need anything.
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Jennifer F.
Dec 12, 2025
They understand,help,and have no…
They understand,help,and have no judgement! I’m almost done with my help with them but they have been wonderful
Response from Family Credit ManagementDec 28, 2025
Thank you for sharing this. We're so glad you've felt supported and understood throughout your time with us. It's exciting to hear you're getting close to finishing, and we're proud to have been part of your progress!
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Marcus K.
Dec 12, 2025
Made paying debts easy
Made paying off my large debts easy and without that very high interest rates. Just draws monthly payment from bank account and pay all creditors. Allows me to easily send in extra money and split it up to whichever creditor(s) I want it to go to.
Response from Family Credit ManagementDec 28, 2025
We're glad the program has made things easier and more manageable for you. It's great to hear that the flexibility to send extra funds where you want has been helpful. We're here if you ever need anything along the way.
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Sally B.
Dec 12, 2025
Took worry away and inspired trust
Took worry away and always treated me well answering questions!
Response from Family Credit ManagementDec 23, 2025
Wonderful to hear that the process has helped ease your worries. We’re glad you’ve felt supported and well taken care of along the way.
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