Family Credit Management Reviews | Read Customer Reviews of familycredit.org

Family Credit ManagementReviews of familycredit.org

4.9788 reviews
Credit & Debt Services
111 N. Wabash Avenue, Suite 1408, Chicago, Illinois

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Family Credit Management

About Family Credit Management

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.

Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: familycredit.org
Website: familycredit.org
Category: Credit & Debt Services
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Credit Management reviews

Showing 751 reviews with 5 stars · Clear filters

Dewanda M.
Dec 12, 2025
Just so helpful
Just so helpful. God bless
Response from Family Credit ManagementDec 28, 2025
Thank you for your kind words. We're truly grateful to be able to help. Wishing you all the best moving forward.
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Linda A.
Dec 12, 2025
I'm very happy with Family credit for…
I'm very happy with Family credit for awhile. I have not had any problems thus far. I talked to Megan I believe is her name. She was kind, courties and helpful. I'm very pleased.
Response from Family Credit ManagementDec 28, 2025
Thank you for taking the time to share this. We’re so glad to hear you’ve had a smooth experience and that Megan was kind and helpful. We’ll be sure to pass along your kind words!
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Kayla and Kevin F.
Dec 12, 2025
The representatives are so nice and…
The representatives are so nice and helpful! We’re halfway through the process and I am so thankful!
Response from Family Credit ManagementDec 28, 2025
We're so glad to hear you're halfway through and feeling supported. Our Client Services team is truly dedicated and always here to help with whatever you need.
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Matt
Dec 12, 2025
Your company is truly wonderful
Your company is truly wonderful, you have helped us tremendously. We can’t thank you enough.
Response from Family Credit ManagementDec 28, 2025
Thank you so much for your heartfelt message! We're truly grateful for the chance to help and are so glad the program has made a difference for you.
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Mary T.
Dec 12, 2025
Family Credit has been wonderful
Family Credit has been wonderful to me-They are very helpful when I reach out for assistance, every time. I’m almost done-6 months I think-and I can’t thank them enough for helping me.
Response from Family Credit ManagementDec 28, 2025
We're so glad to hear you've had a positive experience and that our team has been helpful along the way. It does look like you’re almost to the finish line, and we’re excited to help you cross it!
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Stephen H.
Dec 12, 2025
Good
Good , but at times I need to reschedule my autopay due to a lot of things.
Response from Family Credit ManagementDec 28, 2025
We understand that things come up, and we’re always here to work with you when adjustments are needed. If you ever need to reschedule a payment, please reach out, our Client Services team is here to help!
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Lisa B.
Dec 12, 2025
i have worked with this company for…
i have worked with this company for years and they have saved my financial life.
Response from Family Credit ManagementDec 28, 2025
Thank you so much for sharing this. We’re truly honored to have been part of your journey over the years. It’s exciting to see that you are now so close to being debt free, and that is an incredible accomplishment!
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Michelle and David R.
Dec 12, 2025
Wonderful Help
Everything went, and continues to run smoothly. Your help has helped our family so much, and we appreciate everything you have done.
Response from Family Credit ManagementDec 28, 2025
We’re so glad to hear everything has gone smoothly and that the program has been a help to your family. We truly appreciate the opportunity to work with you.
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