Family Credit Management Reviews | Read Customer Reviews of familycredit.org

Family Credit ManagementReviews of familycredit.org

4.9788 reviews
Credit & Debt Services
111 N. Wabash Avenue, Suite 1408, Chicago, Illinois

Call Directions Website

Family Credit Management

About Family Credit Management

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.

Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: familycredit.org
Website: familycredit.org
Category: Credit & Debt Services
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Credit & Debt Services, Illinois

Family Credit Management reviews

Showing 751 reviews with 5 stars · Clear filters

Mary
Jan 15, 2026
5 star review
5 star review
Response from Family Credit ManagementJan 17, 2026
We truly appreciate the 5-star review. It’s great to know the experience has been a positive one, and we’re always here to support you however we can.
Report
Valerie
Jan 15, 2026
I have paid off debt for 2 credit cards…
I have paid off debt for 2 credit cards utilizing Family Credit Management. The payments are successfully auto deduct monthly. There is no stress making payments. I recommend participating in FCM.
Response from Family Credit ManagementJan 17, 2026
That’s great progress! Congratulations on paying off two credit cards! We’re glad the automatic payments have helped make things easier to manage. It’s good to hear the process has felt low-stress, and we appreciate the recommendation.
Report
Justin
Jan 15, 2026
Has been such a easy process
Has been such a easy process, and am seeing results now 10/10 service
Response from Family Credit ManagementJan 17, 2026
It’s great to hear the process has been easy and that you’re starting to see results. We appreciate the 10/10 feedback and are glad to be part of the progress you’re making.
Report
DC
Jan 15, 2026
The entire process is seamless
The entire process is seamless. From the initial consultation to any communication going forward. FCM always responds to my emails in a timely manner with answers to my questions and concerns. They are always willing to work with you should a situation arise. Always friendly and very knowledgable. Thank you FCM.
Response from Family Credit ManagementJan 17, 2026
It’s great to hear things have gone smoothly and that you’ve felt supported along the way. Quick, helpful communication can make such a difference, and we’re really glad that’s been your experience. We’re here anytime something comes up.
Report
Stanley K.
Jan 15, 2026
Very helpful been with the program for…
Very helpful been with the program for 2years would tell all my friends if needed to use this program
Response from Family Credit ManagementJan 17, 2026
Two years in and still going strong, that’s something to be proud of.! We’re so glad the program’s been a good fit, and hearing that you’d recommend it to friends really means a lot. Keep up the great work, and don’t hesitate to reach out if there’s ever anything you need.
Report
Robert L. J.
Jan 15, 2026
You are operating great
You are operating great, thanks for your assistance, cards Frozen and I'm reducing my debt, as part of my retirement.
Response from Family Credit ManagementJan 17, 2026
Good to hear everything’s running smoothly and that the frozen cards are helping you stay on track. Tackling debt as part of your retirement planning is a big step, and it sounds like you're making solid progress. We're here anytime you need support along the way.
Report
Sara M.
Jan 15, 2026
Best decision I've made
The set up process was easy and painless. They took care of everything. Best decision I've ever made
Response from Family Credit ManagementJan 17, 2026
That’s so great to hear. Getting started can feel like the hardest part, so knowing it was simple and stress-free means a lot. Really glad the decision felt like the right one.
Report
Debbie C.
Jan 15, 2026
It’s was to get set up and I feel like…it was easy
It’s was to get set up and I feel like it’s helping me get my finances under control
Response from Family Credit ManagementJan 17, 2026
That’s really good to hear. Taking that first step can be tough, but it sounds like things are starting to fall into place. You’re making progress, and that’s what matters most.
Report