Dana
Easy to maneuver through the process
Easy to maneuver through the process. Kept me informed throughout the whole process and made me feel that my choices were their priority.

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent
Showing 751 reviews with 5 stars · Clear filters
Dana
Easy to maneuver through the process. Kept me informed throughout the whole process and made me feel that my choices were their priority.
Bercia Z.
Meaghan was very patient and knowledgeable. Answered all my questions quickly.
William J.
Very fast and easy process
Tammy
The agent was very thorough and fast.
Miguel
I cannot thank Family Credit Management enough! I wholeheartedly recommend them to everyone. Their service and customer service are exceptional! Our interest rate was cut in half and the payments are manageable.
JAG
My experience was great because the agent responded quickly to my application, helped me make good adjustments, and got me a quick response. I felt respected during the whole process which alleviated the stress I felt by reaching out to FCM. Erica is an excellent agent. Keep up the good work!
Natasha G.
The whole process was easy! They’re willing to listen and take the time to wander any question you have. It was great service all away around.
Shirley
It was easy to do.