Megan K.
Wonderful experience! Great customer care!
They make the process so easy and are so understanding! Was a great experience and excited for new chapters ahead with our debt under control again!

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years.Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate.For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies.As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way.At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Family Credit Management (familycredit.org) has 788 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent

Credit & Debt Services · Chicago, Illinois
Excellent
Showing 751 reviews with 5 stars · Clear filters
Megan K.
They make the process so easy and are so understanding! Was a great experience and excited for new chapters ahead with our debt under control again!
Gabriel and T.
Quick and easy process, very helpful
Stephanie A.
I have used this company for help with debt relief in a couple of different instances over the years. They have an honest, compassionate, trustworthy staff and were able to help place me on the road to recovery from my financial debts. I highly recommend their services!
Carrie
I have never done anything like this before. They were very helpful, polite and they get back to you quickly. They explain anything you need help with. I am on a fixed income and they gave me a price that i can afford. Great customer service. Definitely recommend them.
Angela
Megan was very easy to understand and answered all my questions. She made feel comfortable and understood me and my situation. I would recommended to others
Jessica
I have been trying to find a debt relief program for a while now and every single one blows my phone up spam calls me. I work a lot and I hate being on the phone especially when I get the same answer every time that they can’t help me. You all helped me and I could do it all through text email and I loved that so much so Im not taking time away from work or my family. I really appreciate all the help.
Lawrence Y.
I chose family credit management company after reading all the positive reviews. Megyn our consultant, was very helpful answering all my questions. She was very thorough, explaining how the program works. I will definitely recommend Family Credit Management and Megan to my friends that could use there’s service.
Jenny
I had a hard time looking for someone to help me settle my debts for 3 years and it was solved in minutes. Thank you Family Credit.