Family Court DirectReviews of familycourtdirect.com

Response from Family Court DirectAug 26, 2020

Hey David, Thank you for taking the time to leave a 5-star review, we appreciate it! We are thrilled to hear you found us helpful and informative! Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you! Best Wishes - FamilyCourtDirect

Response from Family Court DirectSep 14, 2020

Hi Dele, We are so sorry to hear about your experience. Thank you for taking the time to talk with us further, we appreciate you taking the time to do so. We don't want you to ever feel dissatisfied, and our intentions are always to provide you with great service. That being said, sometimes we fall short. We truly appreciate your feedback, and are using this as a learning experience to make sure no future customers feel this way. We hope you know that we are listening to you, and you have been heard. Kind Regards - FamilyCourtDirect

Response from Family Court DirectAug 28, 2020

Hi Teonya, We are very sorry to hear about your experience. When reviewing your case notes, we see we checked in with you on 3/4/20 but we don't see any records of you requesting to cancel. We are sorry this fell through the cracks, and would have definitely cancelled your account immediately. We certainly don't ever want you to feel like we are charging you inappropriately. As such, we have issued a refund for all months discussed. We hope this helps to resolve your grievance with us, and that you feel the rest of your experience with us was worth 5-stars. We have reached out directly to you, but feel free to contact us at [email protected] and we'll keep an eye out for your email. We hope you feel heard, and we apologize for the confusion! We're here if you need us. Best Wishes - FamilyCourtDirect

Response from Family Court DirectAug 17, 2020

Hey Nathan, Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear Scott was helpful, you're in excellent hands! Thank you for choosing us to be a part of your solution, and for being such an advocate of ours. We've got your back! Best Wishes - FamilyCourtDirect

Response from Family Court DirectAug 17, 2020

Hi Christopher, Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear Scott was honest and upfront, you're in excellent hands with him. We understand how overwhelming this process is, that's why this company was founded in the first place. Our goal is to alleviate some of your stress, and help you to navigate the family court system. Hang in there, you've got this. We're here for you! Best Wishes - FamilyCourtDirect

Response from Family Court DirectAug 17, 2020

Hi Sheila, Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear Scott was helpful and informative, you're in excellent hands! We understand how confusing this process is. Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you! Best Wishes - FamilyCourtDirect

Response from Family Court DirectAug 17, 2020

Hey Wyatt, Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear you found us helpful and we were able explain the process clearly. We absolutely understand how overwhelming and confusing this process is, that's why this company was founded in the first place. Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you! Best Wishes - FamilyCourtDirect

Response from Family Court DirectAug 28, 2020

Hi Gary, Thank you for taking the time to leave feedback. We certainly don't ever want you to feel the way you do. It sounds like you are a wonderful advocate for your son, he is lucky to have someone like you in his corner. You and your family are important to us, and we want you to choose what's best for you. Given the opportunity, we would love to make things right for you. We have reached out directly to you, but feel free to contact us at [email protected] and we'll keep an eye out for your email. Best Wishes - FamilyCourtDirect