Family Court DirectDeciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
Family Court Direct (familycourtdirect.com) has 401 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
401 approved reviews, newest moderated first
Katie G.
Amazing help from Scott Mayo! So nice and extremely knowledgeable. Thank you so much!
Response from Family Court DirectDec 4, 2020
Hi Katie, Thank you for the 5-star review, we appreciate it! We're so happy to hear Scott is taking such great care of you, we knew he would. We appreciate you! Best Wishes - FamilyCourtDirect
Carolyn
I used this service for a divorce with minor child for custody. I don't recommend them for this service. You will have better results with an attorney. If needing legal forms and need help with your legal court papers. I recommend using them for you legal needs.
Response from Family Court DirectDec 4, 2020
Hi Carolyn, Thank you for taking the time to leave a review, we appreciate your feedback. We are always interested in hearing and understanding your point of view, so that we can learn from you and improve our processes to make the customer experience better. If you're up for it, we'd love to hear more feedback on where you feel we fell short, you can email us at [email protected]. We truly want to give you the best experience and solution possible and are constantly striving to improve ourselves. Thank you again for your feedback, we appreciate you! Best Wishes - FamilyCourtDirect
Aryanna
Scott Mayo was very helpful in advising me on how to move forward with my court situation. Would definitely recommend!
Response from Family Court DirectDec 4, 2020
Hi Aryanna, Thank you for the 5-star review, we appreciate it! We're so happy to hear Scott is taking such great care of you, we knew he would. We're here for you! Best Wishes - FamilyCourtDirect
Joshua R.
Scott Maio was very prompt. Very informative, patient and helpful.
Response from Family Court DirectDec 4, 2020
Hi Joshua, Thank you for the 5-star review, we appreciate it! We're so happy to hear Scott is taking such great care of you, we knew he would. We always love to hear that our team is so informative, patient and helpful, that is very important to us. We appreciate you! Best Wishes - FamilyCourtDirect
Not G.
Terrible, not recommended.
Response from Family Court DirectOct 19, 2020
Hi, We are sorry to hear your feedback, our intentions are never to leave you dissatisfied. Looking back at your case notes, we see that we delivered all document services you had requested in a timely manner. Our records show that we tried to follow up with you multiple times after, but couldn't get in touch with you. Then we received a refund request 8 months after all services were completed and delivered. Unfortunately we are not able to approve a refund, due to the fact that all services were delivered and the refund request was too far out of our refund window. We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Please feel free to contact us at [email protected] if you would like to discuss this further. Our Customer Satisfaction Department will keep an eye out for your email. Kind Regards - FamilyCourtDirect
Dashawn P.
Very professional and courteous. Timely prompt responses.
Response from Family Court DirectOct 19, 2020
Hi Dashawn, Thank you for taking the time to leave a 5-star review, and for recognizing how professional and courteous our team is! You're in very capable hands. It's our job to look out for you and provide helpful resources to navigate the family court system. We are thrilled you are finding value in our services! Thank you for choosing us to be a part of your solution. Best Wishes - FamilyCourtDirect
Courtney J.
They are very understanding and easy to work eith definitely recommend!
Response from Family Court DirectOct 19, 2020
Hi Courtney, Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear you found us understanding and easy to work with. We absolutely understand how overwhelming and confusing this process is. Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you! Best Wishes - FamilyCourtDirect
Dale
Super friendly staff, did a terrific job.
Response from Family Court DirectOct 19, 2020
Hi Dale, Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are thrilled to hear our team is so friendly and doing a terrific job. We understand this process can be complicated, and it's one of our top priorities to alleviate some of the stress that comes with this. Thank you for trusting us to be a part of your solution. We're here for you! Best Wishes - FamilyCourtDirect