Fame RugsReviews of famerugs.com

Somebody please tell me how to contact a real person there. I bought 3 of the same rug. I received ONE. I have a dispute with my CC company now. I just want the rugs. Please if you have their customer service number I need it.

The quality of the rugs are not great. They are vey thin and Fame Rugs lies to their consumers; I have been waiting almost 3 weeks for my final rug (we ordered 3) to even be picked up by FedEx. I have spoken to chat representatives numerous times only to be told that my shipping information will get updated when it gets updated.

Bought a washable rug from them. The description explicitly said it was washable. We washed it cold water, gentle cycle with gentle detergent and air dried it. Rug was absolutely ruined - fabric pilled up and rug shrank substantially -and this company refused to stand behind their product. I will never buy a rug for this place again.

Zero stars! Scam site. No confirmation receipt except for credit card payment. No way to track order or confirmation number. This is a site through turkey. Beware! Reported as fraud.

Placed an order in the beginning of January 2023. Did not receive my order even a month later, asked and they said they are in the earthquake region which is why it is taking so long but they would update me on the status soon. I've sent multiple inquiries and they have stopped responding and it is now almost April of 2023 and no order, response, update or refund. This site is FRAUD.

Cannot get a response on order eta, from 3 weeks ago, but they have my money.

This is the WORST company. SCAMMERS! Do NOT buy from them! Taken my money (£300), no confirmation email and now ignoring my emails.

OMG!! This rug is simply fantastic. And an incredible bargain as well. I waited a few months before writing this review so that I could see how it held up. It is extraordinary. It cleans very easily either with a vacuum or even just with a moist cloth. It is lustrous and completely transformed my living room. YAY!