Fame RugsDiscover unique luxury rugs at unbeatable prices. From vintage-inspired Turkish rugs to elegant Persian and runner rugs, our collections blend timeless design with modern comfort. Trusted quality, fast delivery, and customer-first service.
Fame Rugs (famerugs.com) has 86 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Cindy
I have similar rugs that are wool. Being used to that quality, I was skeptical that a washable version would look as nice. I was wrong! It looks great and I love that it can be so easily cleaned.
Response from Fame RugsFeb 10, 2026
Thank you so much for sharing this! We’re really happy to hear that you loved it. It means a lot to know you love both the look and the ease of cleaning. Enjoy your rug, and thank you for trusting us!😊
EZ
Horrible experience! It was unclear where the rug was being shipped from, the rug received is subpar quality but returning it was not worth it because returning to where it shipped from (Turkey) costs as much as the rug itself (and that seems to be the revenue model of this business). On top of it all, after wasting $50 on a rug i dislike and cant return, I got a bill from UD Customs and Borders for $17 tariff fee that I have to pay for this stupid rug on top of everything else. Wish i had never come across famerugs.com
Response from Fame RugsDec 19, 2025
Hello, We’re truly sorry to hear that your experience did not meet expectations. We want to clarify that we did our best to assist and offered several alternative solutions after you reached out. In addition to the other options proposed, an alternative U.S. return address is being provided should you wish to proceed with a return. We remain open to resolving this matter directly and encourage you to contact us so we can find a fair solution together. Fame Rugs Team
Debi H.
The rugs were what I expected (except the back does not have a gripping texture, so it does slip around on the floor). The problem came for me when I decided to return the rugs and simply get a different color way. After hunting for awhile to figure out How to Return, I had to email the company to ask. I was told if I wanted to return the rugs I would need to SHIP THE RUGS, VIA FED EX, TO THE COUNTRY OF TURKEY, at my own expense! Just for curiosity sake I looked up that cost...the rate was $700 US dollars to "return" 2 rugs, which cost me about $200! I went back and forth via email with them, letting them know this was no way to do business, and they eventually offered me a 25% refund and I could keep the rugs. Now...that might seem like a great deal for me; however, I wanted a different color and now I am faced with trying to sell the rugs to recoup the remainder of my cost. I can't speak to the quality of the product, but the LACK OF GOOD CUSTOMER SERVICE is enough for me to never buy from FAME again, and to caution others before they do.
Response from Fame RugsDec 19, 2025
Hello, Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating, and we appreciate the opportunity to clarify a few points. When you reached out regarding a return, we explained the return process and costs, then worked with you to find a solution that would be most convenient. You chose to keep the rugs and accepted a partial refund, which we issued accordingly. We also offered an alternative U.S. return address option should you prefer to proceed with a return instead, but you confirmed the partial refund. We always aim to be transparent and flexible, and we genuinely try to offer fair alternatives when standard returns aren’t ideal. We’re sorry this still left you dissatisfied and appreciate your feedback as it helps us continue improving. — Fame Rugs Team
Gudrun V.
Exellent product.
Response from Fame RugsDec 19, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the rug 😊
Laurie V.
The color of the rug was not burgundy but a coral pink. I looked into returning it to you but FedEx quoted me a price of $800!!! So I am stuck with a rug I cannot use.
Lori B.
Bummer! Didn't love the rug and didn't get a follow-up on a return.
Kyle B.
When I requested a return they gave me an address in the country of Turkey with no return label provided. The cost of shipping to Turkey is probably greater than what I spent on the rug!
Kathy F.
I emailed about a complication with my order and never heard back. My navy rug is a runner sized rug that is packed in a 5x7 box.
Response from Fame RugsJul 15, 2025
Thanks for your feedback. We actually replied to your message and were waiting for your response to assist you further, but never heard back. Please feel free to reach out to us again at [email protected] We’d love to resolve this for you as soon as possible. Thank you! Fame Rugs Team
