Fame and PartnersReviews of fameandpartners.com

I recently purchased a bridesmaid dress from Fame and Partners for a last minute decision wedding. The order quoted me 5-7 weeks for delivery, which was just at the wedding date. After reaching out to support, Sherly did a phenomenal job helping me to get the order shipped as quickly as possible (despite that the order was not technically one that could be rush delivered). The dress ended up arriving in just 11 days, giving me plenty of time for alterations and such. Thank you Fame and Partners for a great customer experience, especially during these difficult times. I was very impressed.

My daughter ordered a dress from Fame and Partners and due to COVID-19 had a complicated situation with the delivery of the dress. She had to come home from school in NYC and the dress was delivered to her NYC apartment after she left New York. After communicating with Fame and Partners and the local Post Office a few times, they were able to redirect the delivery to our California address. They were very prompt at responding to my emails and were very helpful. By the way, the dress is lovely.

Purchased a beautiful Tie Back Mermaid dress in dark forest. The straps were a little long but otherwise fit perfectly. Customer service was very helpful in helping us understand and choose the proper length of the dress. Would definitely purchase from again.

Excellent customer service. Had an issue with delivery service that Fame and Partners handled with such grace and professionalism. Could not be happier with the garments and the way I was treated as a customer x.

Love my dress! Originally made a mistake regarding dress length, and the customer service team was SO helpful with my exchange. I now have a perfectly fit, beautiful dress, that I cannot wait to wear!!

I ordered a mystery box and was really happy with the styles and quality of the dresses I received. I would order again!

I purchased a fame and partners dress last year in MYER for my brothers wedding. I had to have it altered and hemmed as I’m only 157cm. I have never felt so beautiful so have kept an eye on the website for Escada in a different colour as two of my three daughters are getting married 5 months apart. I have always wanted to wear Red as MOB, so was so excited when Escada was released in red. I ordered my dress during the recent sale and it arrived within 10 days - a perfect fit. The beautiful packing and personal messages make the whole experience wonderful. I’m sure to be a repeat customer.

I have read reviews about not being able to get hold of anyone on chat. I have managed to get a hold of a customer service representative on a few occasions via chat around 7am AEST. I have also found the customer service reps pleasant, helpful and informative. When I had questions about a particular colour or sizing, they always went the extra mile e.g. I was shown various pictures of dresses under different lighting, length and style. I also received my product well ahead of schedule which was surprising given the complaints I read about issues with timing from reviews. After I placed my order which included VIP delivery, I immediately contacted Fame and Partners and told them about the urgency for my dress. They assured me they would escalate the order which they did. My dress ended up arriving 7 days ahead of schedule. The material of the dress I ordered was Matte Satin and it was incredibly smooth to touch. Unfortunately, my measuring tape was a mess (who would sell a measuring tape that is inaccurate....bahh) and I incorrectly provided the wrong measurements. The dress ended up being WAY too small at no fault of Fame and Partners. Whilst I have returned the dress, I plan on reordering another from them again.