Fame and PartnersReviews of fameandpartners.com

I sent a dress back months ago and still waiting for a refund. I would never order from this company again. The dress wasn't the same as in the pictures. Be wary.

I ordered a dress in January for my prom in April, knowing it would take about 8 weeks to be made. Over 8 weeks go by and I still have heard nothing. I emailed and asked about my dress and they replied that it would be sent the next week. Two weeks later, with no shipping number, I email again and they say that there was an issue with the fabric quality and it will take a while for them to replace it. I am extremely disappointed and will not be ordering from this company again.

I really wanted to try a dress I’d seen on this website for ages and finally plucked the courage to order it and hope it would be the same in the pictures. Surprise surprise, it was NOT the same as the pictures online. The dress was meant to be a light tan gold, and what I have is more of a green brown... Also in the photos online there were no arm straps but when I received the dress, these extra ribbon ties were added to the arms? When I emailed to question this they said I didn’t check the box remove arm ties in the customisation menu. How misleading is this!? The photo didn’t even have these arm ties in. Anyway, just don’t bother with the company. The dress would need so many alterations to make it fit properly it’s not worth it, so I’m just going to send it back. Think they’ll sting me for the $35 fee... really shady company. If the dress seems like it’s too good to be true it probably is.

Terrible return policy. They predicted 15 days max, it took well over 20. For a brand that is entirely online you really need to guarantee good returns. Especially for expensive dresses, you cant be out hundreds of dollars for months.

Do not order from this company.

Not worth the headache. I selected a dress that was underneath their section "Custom dresses delivered in 2 weeks". I even paid the extra $25 in shipping so it would come 7-10 days later. 4 weeks later I reached out to them and they said the dress still hadn't been made yet and since my dress was custom it caused the shipping to be "immensely impacted". I hardly consider selecting what length I want to be very customized but either way their entire website's motto is that everything is custom. So wouldn't that mean that all customers face the risk of their items being immensely impacted since all items are custom. Why advertise that you can deliver custom dresses in two weeks if that is a promise you can not fulfill?

I made an order of 4 dresses, all with the same estimated shipping time. Though they shipped earlier than the suggested time frame, they all shipped on the same day as different shipments. Since my order shipped as 4 different packages, that meant I had to pay 4 x the duty fees, resulting in a sum of over $400. Their response was that they process their shipments per dress to get customers their orders as quickly as possible. While I can understand this, my packages all shipped on the same day-- surely the order could have been packaged as 1 shipment. A huge part of my interest in the Fame & Partners brand was their no-waste philosophy. However, it is evident that their environmental impact is not taken into consideration when they unnecessarily processing 1 order into 4 shipments worth of plastic and packaging. Not only did my order turn out to be absurdly expensive, the products I received are absolutely not worth the price. The quality of the material is poor and the fit is not as expected for "custom" dresses made to my measurements.

I wanted so badly to like their products, and was excited when I received it earlier than expected. Unfortunately, the material looks and feels cheap, the lining creates wrinkles and bumps, and they didn’t follow my customizations (slim straight leg pant was very baggy and looked uneven.) I am still trying to figure out how to return the product, but cannot find the “return my order” link they reference.