FalourReviews of falour.com

If i knew the products were shipped from China I would have never purchased them. Took 8 days to ship only after I emailed them twice. Now it will be a couple more weeks before I see my pants.

I ordered a pair of combat trousers costing £42 + £4.99 delivery. What arrived was at least two to three sizes too small. I tried to return them within the 30 day period as stated on their website, but they have so far refused to supply me with a return label despite exchanging several emails with the 'support'. They also tried to dictate the terms of any potential return, saying I could have an exchange only. Not a refund. This goes against their stated policy. At this stage I have zero confidence this will be resolved and it will be nearly fifty quid down the drain. They're also not based in UK as stated, but in China. AVOID.

The quality seems decent but they are way short. I ordered 38x36. The pants came in as size 3X, not waste X length. The waste is close but the length was barely 34”. I’m disappointed in this purchase

Complete rip off, company not in UK, shoes tiny compared to uk size and definitely not as advertised. Refused to refund. Stopped replying to emails Wasted £42

Guys ran from this site. I ordered 2 combat trousers with no receipt issued. Now I can not track my order and can not reach them on their provided contact number either. How do I get my £84 back?.

I wear a 34x32 and can’t even get my leg in the large. These must be for children not men

Ordered a pair of trousers. They arrived 2 weeks later. I am happy with the quality but they were too big so I emailed and asked to return the item. I was told I would be charged postage and shipping so decided to go for an exchange. It took 4 days of one reply messages per 24 hours with short abrupt answers. The last message was ‘OK’……. I haven’t heard back since having emailed again. Do not use this company. It’s okay if you’re happy with the item that turned up, but anything after that the customer care and service is appalling you will not get your money back or an exchange certainly not from the UK.,

Sizes advertised are inaccurate and promise of return option accompanied by both a “service fee” and shipping which eats into much of the return valu quite abit. Combined with the sporadic service responses, worst experience and will never do business with this vendor again..