Clarence
Service especially customer service
Service especially customer service
Response from FAIRWINDS Credit UnionMay 8, 2026
We appreciate you highlighting our service. We are happy to hear that you had a positive experience with us.

FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes: Checking accounts that support smart everyday spending Savings accounts that help build momentum towards financial goals High-Yield savings bundled with free checking to provide full clarity and convenience Business banking solutions built to grow operations without growing debt Products and solutions for members committed to living financially free Resources designed to meet you where you are — and help you move forwardAnyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Get started today!Federally insured by the NCUA.
FAIRWINDS Credit Union (fairwinds.org) has 243 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Credit & Debt Services · Boca Raton, Florida
Excellent

Credit & Debt Services · Sunrise, Florida
Excellent

Credit & Debt Services · Orlando, Florida
Excellent

Credit & Debt Services · Boca Raton, Florida
Excellent
Showing 195 reviews with 5 stars · Clear filters
Clarence
Service especially customer service
Response from FAIRWINDS Credit UnionMay 8, 2026
We appreciate you highlighting our service. We are happy to hear that you had a positive experience with us.
Tammie D.
Great customer service! The online banking app is awesome. Easy to use. The staff are awesome--always available to help.
Response from FAIRWINDS Credit UnionMay 8, 2026
Thank you for the kind words! We're glad the app has been a helpful tool and that our team has been there when you need us.
Sheri
Initially when I opened an account at Fairwinds it was a business account which lead to a personal account and charge card. The staff at the Sanford, Florida location are amazing. I would like to see a points earning credit card option and being able to use Zelle for my business account.
Response from FAIRWINDS Credit UnionMay 8, 2026
Thank you for taking the time to share your feedback. Our team has reached out to you via phone to discuss your options regarding a rewards/points earning credit card and money movement/payments from your Business account. They left a message and will attempt to reach out again. You can also call back at your earliest convenience. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!
Amy H.
Everything with the app is just so easy!
Response from FAIRWINDS Credit UnionMay 7, 2026
It is awesome to know that you find our app easy to use! Thank you for your positive feedback; we appreciate it.
Stephanie Brown L.
They are very friendly. Ready to help you with all your needs
Response from FAIRWINDS Credit UnionMay 7, 2026
It's great to know our crew's friendliness and readiness to assist met your needs. We appreciate you taking the time to share.
Fred Van H.
I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app is nice, I've been able to download the information I need when I want it from my PC. I like it just as much or more then my Capital One debit card. The only problem is I don't have more money to put in the bank, which is nice because they haven't been a problem at this bank for carrying a zero balance on occasion.
Response from FAIRWINDS Credit UnionMay 7, 2026
We're happy you're pleased with our banking app and debit card services. It's great to know you appreciate the convenience of accessing your transaction information and being able to download it to your PC. We look forward to continuing to serve you and thank you for sharing your positive experience!
Anne
I like my Fairwinds account, which explains why I still have it even though I live in Virginia. I have been a member for about 30-35 years or so. There have been issues…changing the online screens and not liked them, but otherwise it goes well.
Response from FAIRWINDS Credit UnionMay 7, 2026
We appreciate your long-time membership and are so happy that we have the opportunity to continue to serve you today in Virginia. Thank you for sharing your feedback regarding the online banking changes. We appreciate the chance to better understand your experience and thank you for taking the time to rate us!
Ken
Fairwinds has always been a great Credit Union to work with. The staff are always friendly and professional.
Response from FAIRWINDS Credit UnionMay 7, 2026
We're happy you find FAIRWINDS great to work with. It's wonderful to hear that our crew's friendliness and professionalism are appreciated. Thanks for your feedback!