FAIRWINDS Credit UnionReviews of fairwinds.org

Response from FAIRWINDS Credit UnionOct 19, 2026

Thank you for sharing this wonderful review! We are glad Bonnie was able to assist with your account in such a caring and knowledgeable way. Making sure every concern is heard and fully addressed is what our crew is committed to. We appreciate your trust in us and look forward to serving you again soon!

Response from FAIRWINDS Credit UnionSep 2, 2026

At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We take your feedback very seriously and assure you that we are here to help. Unfortunately, with the information you have provided thus far, we have not been able to identify your account(s) or relationship, and we need further information to assist you. Please send an email to [email protected] with your preferred contact number and information so that we can follow up to better understand your experience and work to provide a resolution.

Response from FAIRWINDS Credit UnionAug 31, 2026

Thank you for taking the time to share your feedback. We recognize this was a discouraging experience, and we want you to know that your feelings matter to us. Our crew had the opportunity to connect with you and walk through your situation directly. While we understand the outcome may not have been what you were hoping for, please know we are always here to support you. If you have any questions at all, we encourage you to reach out to us at (800) 443-6887.

Response from FAIRWINDS Credit UnionAug 17, 2026

We appreciate you sharing your thoughts, and we're glad you took the time to do so. Feedback from our members is something we genuinely value. It's wonderful to hear that your experience with FAIRWINDS has been a positive one overall, and that our partner locations have made banking convenient for you regardless of where you are. Providing that kind of accessibility is important to us, and we're glad it has made a difference. We look forward to continuing to serve you.

Response from FAIRWINDS Credit UnionAug 13, 2026

Thank you for taking the time to come back and share this update. We appreciate you giving us the opportunity to look further into your situation, and we are glad the experience took a positive turn. We are especially glad Sebastian was able to personally connect with you, listen to your concerns, and advocate for a thorough review of your application. His commitment to keeping you informed throughout the process is the kind of care we strive to bring to every member interaction. Your recommendation means a great deal to us, and we look forward to continuing to serve you.

Response from FAIRWINDS Credit UnionJul 31, 2026

Thank you for the kind words! We're thrilled to hear Steven provided such a reassuring and welcoming experience at our Deltona branch. Taking the time to listen, offer guidance, and help members feel at ease is what FAIRWINDS s all about. We'll be sure to share your compliments with Steven. Thank you for being a member!

Response from FAIRWINDS Credit UnionJul 16, 2026

Thank you for taking the time to share your experience. Our team was in touch with you through both phone and email during your recent experience. Your online application was received and given careful consideration and review. We recognize how important this decision was for your business. Our team attempted to contact you via phone to further discuss details of your application and answers any questions that you may have had. We appreciate the opportunity to have assisted you and wish you and your business success.