FairShake Inc.Reviews of fairshake.com

This company has done nothing but take my money ($200 to escalate to arbitration last February) and request document after document after explanation after detailed write up. Next was that my case was "approved" for them to take to arbitration and represent me. Then I get a response that I have not "completed" something after complaining for months and asking for a refund of my $200 payment for arbitration expenses. This past month I finally heard from them - they said to go on my dashboard to complete, which asked me for yet another $200 for arbitration before I could even proceed (this was last week). Now they have "closed" my claim with no response to what happened to my arbitration which I paid for (my gut was nothing was ever filed because I should have at least received some sort of acknowledgment from the arbitrator. I don't see how they are getting positive responses from others. As a consumer I would be very very suspicious of whether the other reviews are true customers based on my experience of dealing with them for a year to get my case to move forward (which they approved to go to arbitration)

Complete and utter scam. Absolutely zero customer service or guidance, EXCEPT when it comes to a settlement (which they are incentivized by as they take a portion of it). I wrote a complaint about an Airbnb experience in June 2022. With a copy and paste it was put in the mail to their corporate office and with no response, 30 days later I receive an email saying "click to escalate to arbitration". The next thing I know I have an active arbitration case, where I am Pro Se (representing myself) against Airbnb, 3 partners at a law firm and it's been moved to commercial arbitration. Fair shake or their online chatbot, Leon, either don't respond or send canned responses that don't help. Aside from mailing a letter, they provided absolutely ZERO value and I'm now lost and going it alone. DO NOT USE THEM, WITH VERY LITTLE RESEARCH YOU CAN DO IT ON YOUR OWN

A lot flaws one it does help you demand for fairness but charge from your lost. Settle amount that petty use them beside that don’t. All settlement force people into another agreeement that waives future wrong doing? They help u initiate but when things gets serious they back out and leave in at arbitration time. Now you up against a monster with the little knowledge you know as beginning? Non profit means doesn’t mean employee time can’t be compensate highly and purchase as long it for corp it’s ok! “I got a Ferrari for company cause ceo has to drive in ceo vehicle class”

I filed a complaint with fairshake and immediately received and auto replay robot email response saying they will reach out to me but never did and when call the fairshake phone number (510) 937-3247 They number tries to avoid people by redirecting them to online chat or email and when go to online chat once again they try to avoid by saying enter your email to look up your claim but never get an email or also can search by phone number just gets a text with an older claim tells me they never did file it in the first place and its 2 weeks later now... Going the an upper class lawyer writer looks like my best bet.

Complete scam long story short don't sign any agreements with them you will regret it no customer support or telephone service. Chat bot will answer questions but limited response just trash and pathetic

Supposedly I settled (with their help). I paid their fee in advance be cause they said I'd get my money in 30 days . Well , no money and no customer service response. Nothing sent to me as to why. I can't recommend them.

I believe FairShake is a scam and a fraud. It supposed to help me to resolve a Metro PCS data manipulation issue, it turned out that it asked me to do my own work through ARA then asked me for $20. It dragged on forever then put the issue right back to my own hands. It is a scam.

Denial of Service when attempting to start a claim against American Telephone and Telegraph employees for causing (their specific role) over $5000 worth of computer fraud damage.