Latosha J.
So I used fairshake on March 11th 2021…
So I used fairshake on March 11th 2021 to try and clean up my credit as I was going through documents and files I tried to dispute the charge on my credit account for sprint and I received notice that my settlement has not gone through and I am to pay my whole balance
Response from FairShake Inc.Apr 7, 2021
Hi Latosha, Thanks for your feedback. We take it seriously and we want to do what we can to make sure companies provide settlements quickly once our users agree to them. As further info: When you sign the settlement offer, this is a legally binding agreement between you and the company. The settlement agreement usually outlines the terms, specifically the timeframe when you can expect the settlement. This is typically within 30-60 days, but sometimes depends on your billing cycle. This is especially true if you are receiving account credit. And most credit report changes take 60-90 days to be completed by the credit reporting agencies You can always view your settlement agreement by logging in at app.fairshake.com and if you have any questions you can chat our team. If you don't see the settlement come through within the timeframe above, please let us know. We can refund you as well as provide info on your options to take things further. -MK