Andrea S.
It was a scam never got my dress so sad…
It was a scam never got my dress so sad ;(
Response from FaeriestyMay 26, 2023
Dear Andrea Salinas, Thanks so much for your feedback on your shopping experience. We're extremely sorry about your experience with us. Due to high traffic in customer service emails, we have an automated system to help us out the best we can to get to everyone and resolve every issue. I wanted to check in and get a little more information from you about your experience. This will help our team improve future experiences for you and other shoppers, because you are our priority. If you’re open to it, we will have our customer service team reach out to you to solve this problem. Feel free to text or email us with your name and order number to help you best and get in contact with you, so that we’re able to make your experience with us more pleasing. Again, we do apologize for any inconvenience that we caused. We will make sure this will not happen again. Thanks for your time, Team FAERIESTY



