Jot K.
Managed to subscribe to the wrong plan…
Managed to subscribe to the wrong plan somehow, but support fixed it in no time. And btw – your product is super cool too!

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jot K.
Managed to subscribe to the wrong plan somehow, but support fixed it in no time. And btw – your product is super cool too!
One Among Z.
The staff (Richard) responded to my request and fulfilled it immediately. It was a very positive experience. The AI application was great and I had no issues.
Robert W.
I thought I was signing up to pay monthly and received an annual charge. I contacted FADR. They got back to me right away, and the problem was fixed. They indicated it might take a couple of business days however it was taken care of later the same day (annual charge refunded and monthly charge came through in its place).
Rob L.
Fadr sucks, it's super slow with every task, creating stems and also when you click into the song to solo out a stem to hear it (because they're not labeled correctly), you get the dreaded spinning wheel of death! Moises is better, you get what you pay for.
Karl J.
I have been charged for Fadr Plus (1 year), despite not receiving any clear information that my credit card would be charged when I confirmed my credit card without further summary of the purchase. After that, I tried to contact them through their contact function, without getting a response. So I gave up. Then I discovered that despite being charged for Fadr Plus, I still do not have access to Fadr Plus. So now I have paid for a one-year subscription without receiving any service. Again, I have tried to reach out through Fadr's messaging service for questions, but no response this time either. This is a pure scam company. Stay far away from this company if you don't want to lose money that you will never get back.
JackRock R.
Fast and on point support and respect for the hard work to improve
Rami C.
I had an excellent experience with Fadr software and their customer service team. Fadr is an incredible tool for music producers and DJs, it makes creating and manipulating tracks effortless, whether you’re extracting vocals, isolating instruments, or crafting unique remixes. Beyond the software’s impressive capabilities, what truly stood out was their exceptional customer support. When my annual subscription automatically renewed at a time I didn’t want to renew, they promptly processed my refund request with professionalism and care. It’s rare to find a company that not only provides cutting-edge technology but also prioritizes customer satisfaction. Highly recommend Fadr to any music creator looking for powerful tools and outstanding service!
Ajay K.
Jhooti Khai Thi Kasam