FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

John V.
Apr 8, 2020
trustworthy and easy checkout.
trustworthy and easy checkout.
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James K.
Apr 8, 2020
super quick to order
super quick to order
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arnold E.
Apr 8, 2020
every good-good price-easy check.
every good-good price-easy check.
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Gary W.
Apr 7, 2020
Thanks
Kenneth ,great job
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customer
Apr 6, 2020
Lengthy check out process
The form kept telling me my phone number was entered incorrectly and even when the agent shared my screen and he tried it wouldn't work. He told me to then refresh the screen and all my data was deleted so had to start over. After 30 minutes of this I was then told there was a 30 day return policy but when I mentioned we had shelter in place orders and couldn't get to a post office if we needed to return it he came back and said they aren't even accepting returns, only for defective products. This new information should be clearly posted on the home page.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 17, 2020
Hi, We truly regret to hear your experience didn't turn out as expected. I've already begun a full review of your order and will be contacting you very shortly to get a resolution. Our goal is to ensure all of our customers are completely satisfied. For queries, you can also reach us at [email protected]. Darryl
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JEFF A.
Apr 6, 2020
It was easy to use and convenient
It was easy to use and convenient. May give five stars after I receive product and it works as advertised.
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William H.
Apr 6, 2020
I ordered two pairs of headsets from…
I ordered two pairs of headsets from here to address a sudden need to work from home for my wife and I. I ordered on 3/30 and they stated 2-5 days for delivery. It is now 4/6 and they still haven't sent a shipping date. I totally understand that COVID has affected everyone, but they should have let me know that the shipping would take longer, I would have understood. When I contacted them they said it is now 3-5 days, but that time has already passed since I ordered. They then asked me to give them 2 to 3 more days. I'm trying not to be insensitive but keep me updated, that's all i'm asking. We have found alternate ways to communicate with colleagues, and really don't need these anymore, but they are making it very difficult to cancel the order. I will not buy anything in the future from them because of their lack of communication.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 17, 2020
Hi William, We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues that are out of our hands. We are working around the clock to try and improve these issues. However, After receiving your complaint, we have launched a full review of your order. We will be in touch soon and hope to resolve this matter to your satisfaction. However, as requested, your order has been canceled. If you have any questions or concerns, please feel free to email us at [email protected]. Regards Factory Outlet Store
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BLR
Apr 6, 2020
I had some problems communicating with…
I had some problems communicating with a support rep, but hopefully all has been resolved.
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