Frederick J.
Review Update: The shipping package for electric razor…
The shipping package for electric razor had virtually no packing material, which must have caused damage to the razor. The razor seemed misaligned and gave a poor shave, so I returned it. Because I used razor, I had to pay shipping. Please use more packing material this time! Thank you. (This is a wonderful razor. I still have one from an earlier order.)
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 15, 2022
Dear Valued Customer, It was a pleasure speaking with you earlier. I would like to thank you for your time and feedback. We are extremely sorry about the bad experience you had with your order. As we discussed we will take this as feedback and we will work on it .We want to apologize for all the inconvenience caused to you. If you have any additional questions/concerns, please get in touch with us at [email protected] or call us on 800-816-0810, from Mon-Sun 24/7. We want to make every customer's experience fantastic. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store