FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

I received a Fenix 3 and realised I'd made a mistake as it required a heart rate chest band. As I already have a Garmin Forerunner with such I'm looking for wrist heart rate monitor. I've emailed lots of times, No response. Phoned only to speak to an Indian Call Centre that only deals with American orders. I've written and had no response. I wanted to exchange my watch for a Garmin Instinct, however since hearing of Factory Outlets Stores responces I now wonder if because of Covid 19 a previously owned watch could put me at risk. I think I should ask for a refund. A firm that doesn't talk to customers is lost. I can now add that Factory Outlet Store has resolved my situation to my total satisfaction. Thank you to their staff, especially Sean. ****

orded from this company once before and got exlent service. so I am ordering again.

Great price.Easy website to use.

good price, fast shipping. thanks

Fantastic help. Timely, courteous

I returned one phone for an exchange, which was supposed to take 2-5 business days. 11 business days later I called. They had given me a credit for the return and closed the order. This was said matter-of-factly. There was no apology, no nothing. Upon receiving the first rating, there gave me full credit for my return and $10 my 2 new phones and said they would arrive that same day. Well it took 2 more days, but I have them now, they were easy to install and they are up and running.

Ordering was easy and seamless. Thank you!.

Easy to order but i don't have the product so i can't speak to quality of product. I ordered on the computer and it was fast and efficient.