FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Richard
Jul 3, 2020
Battery info easy to find and placing…
Battery info easy to find and placing an order a breeze...
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Kristen Dempsey B.
Jul 3, 2020
Worst customer service ever!
This was the worst customer service I have ever encountered. I ordered my product a month ago and never received it. I called numerous times and the company said it was on the way. My tracking number did not work. Finally I cancelled my order and the man on the line was degrading and rude. He actually said that I did not understand how tracking numbers work and questioned if I actually had a mailbox. What in the world??? Do not order from this company.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 6, 2020
Dear Valued Customer, Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues that are out of our hands, like tracking and delivery issues. We are working around the clock to try and improve these issues. However, After receiving the complaint, we have launched a full review of the order. We have issued a full refund and also sent a copy of the receipt to your email. Again we apologize for the inconvenience, and if you have any further questions, please feel free to contact us at [email protected]. Regards Factory Outlet Store
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Ranger19
Jul 3, 2020
Simple
Simple, easy, direct - just like we like it.
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Frank C.
Jul 3, 2020
Easy search tools to find the product I…
Easy search tools to find the product I was looking for.
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MICHAEL S.
Jul 3, 2020
Customer support staff member Stacey…
Customer support staff member Stacey was very helpful with a quick response to my question.
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John W.
Jul 3, 2020
The ordering system is pretty good
The ordering system is pretty good. This the second time I wanted order and the item was back ordered but I understand the times are not good. The ordering was smooth.
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Kevin M.
Jul 2, 2020
GPS chip order never received
Ordered a chip for my gps and it never shipped . "We are conducting an investigation" Trying to cancel you can not cancel sir it has shipped. Where is it? We do not know. They put you on mega hold and never come back to the phone.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 3, 2020
Dear Valued Customer, Thank you for shopping with FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues that are out of our hands. We are working around the clock to try and improve these issues. However, After receiving your complaint, we have launched a full review of your order. However, we have initiated a full refund. We have also sent a copy of a receipt to your email. If you have any questions or concerns, please feel free to email us at [email protected] or you can also reach us at 800-816-0810 Extn 0166 between Monday to Friday at 09:00 AM to 06:00 PM EST. Regards Factory Outlet Store
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Sheena W.
Jul 2, 2020
this is not a legit company
they take your money and send you fake tracking number. they are not a legit company. look on internet at reviews
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