FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Gary
Aug 31, 2020
Easy to use web site
Easy to use web site
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David
Aug 31, 2020
Always have what I need and quick…
Always have what I need and quick delivery. Great company, keep up the good work!!
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marford
Aug 30, 2020
I received a defective garmin watch
I received a defective garmin watch - it was stuck in test mode. There is no customer service and I have to pay for sending it back. Would not recommend. UPDATE: I am updating this message to confirm that I have now received a full refund including return costs. They also contacted me to apologise. Accordingly, I will upgrade my review.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 31, 2020
Dear Valued Customer, Thank you for shopping with the Factory Outlet Store. We would like to apologize as your shopping experience did not go as expected. FactoryOutletStore takes customer feedback very seriously and that's why we have contacted you by email and are awaiting your response. The merchandise delivered turned out to be defective. If you have not yet returned the unit, please let us know so that we can arrange for a prepaid shipping label. If you have any queries, please feel free to reach out to our customer service team by phone or email. Factory Outlet Store
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Lew
Aug 29, 2020
The customer service leaves MUCH lacking
The products are as expected, mainly. One of my purchases was nearly destroyed in shipping, box was thrashed, product unharmed ......... the customer service ...... POOR at best. Many phone calls, many promises, sad follow up. Unless you know exactly what you want .......don’t buy from here.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 31, 2020
Dear Valued Customer, Thank you for contacting the Factory Outlet Store. We would like to apologize as your shopping experience did not go as expected. FactoryOutletStore takes customer feedback very seriously and that's why we reached out to you over the phone. Since then we have updated a free 3 yr FPP on the order. It was nice speaking to you and we hope you are completely satisfied with the resolution. If you have any queries, please feel free to reach out to our customer service team at 800-816-0810 or you can also send an email to [email protected]. Factory Outlet Store
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Tom K.
Aug 29, 2020
NOT ACCREDITED BY BBB. BE WARNED
FIRST OF ALL, know that this company is NOT accredited by the BETTER BUSINESS BUREAU. Ordered RAM mounts and told one part was not in stock and back ordered. Said the other part was. So I cancelled out of stock item and said ship the other. I was charged, and then waited...........after a month they said THAT part was back ordered also, but I had paid for it already. Cancelled whole order and now VISA working on getting credited for me. *September 18, 2020- credit issued*
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Gregory
Aug 28, 2020
First time using the site..
First time using the site... was fast and easy.
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Wayne M.
Aug 28, 2020
Repeat customer for a reason
Repeat customer for a reason, great costs and shipping times
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Larry
Aug 28, 2020
prices are higher for filters
prices are higher for filters
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 31, 2020
Dear Valued Customer, Thank you for contacting the Factory Outlet Store. We take our customer's feedback very seriously and would like to thank you for reaching out. All of our filters are priced competitively. If you feel there has been a mistake please feel free to reach out to our customer service team at 800-816-0810 or you can also send an email to [email protected]. Factory Outlet Store
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