Mehul P.
Service is always Great.
Best in products and customer service.

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Mehul P.
Best in products and customer service.
Bryan W.
Very easy to access and order.
Diane L.
UNSURE OF RESULTS UNTIL I RECIEVE PRODUCTS.
Chris C.
Not very good of an experience with this company! I ordered on the 6th and 20 days later with 5 calls in and one online conversation, nobody could say where the trolling motor was or if it was ever going to be shipped! Only reason why I ordered from this company was that it was in stock and the price was the same as everyone else's, but with free shipping. Next day the website shows it being backordered! Multiple calls to what seems like an Indian call center got me nowhere, and with a little searching around the internet and the Better Business Bureau (BBB), I find I'm not the only one with issues receiving products from this company! On the 20th day, I called and got hung up on after being on hold! I gave up and cancelled the order, was told it would be processed in a few hours, its now 24 hours later and still nothing, not even on their site! Same thing, "Your order has been processed and we are awaiting the tracking information to be uploaded". I truly believe this company is a scamming site, all the red flags are there. No up-to-date info online, non-American call center, no information on order other than a continuous story of how it shows to be shipping in a "few days", and now no refund whatsoever. I'd stay clear of this company at all costs! Don't make the same mistake I made!!!
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 28, 2020
Hello Mr. Clement First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. Upon receiving your complaint, we launched a full review of the order. The order was placed on 10/06/2020. The Motor ordered is back-ordered since June 2020. Unfortunately, due to COVID-19, our factories have been experiencing a delay in shipping and production due to material shortages. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since then we have canceled your order and issued a full refund. We have also sent a copy of the receipt to your email. If you have any further questions or concerns, please reach out to us at [email protected]. Factory Outlet Store
Dave V.
Easy to fell out.
Kenneth P.
Wonderful pricing and service. Thanks for your convenience. Very Happy
Jimmy H.
The gave a $10 discount without me hunting for it. Very good of them.
Philip
Had problems with existing refurbished equipment and was allowed to return with full refund.