Glen P.
Ordering was easy.
Ordering was easy.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 19, 2023
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Glen P.
Ordering was easy.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 19, 2023
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
TS
Easy to find Did a search
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 19, 2023
Dear Valued Customer, Thank you so much for taking the time to leave us a rating. Thank you, Factory Outlet Store
Raymond R.
easy to navigate thru ,so you could look at different options
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 17, 2023
Dear Valued Customer, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone Thank you, Factory Outlet Store
CL
I’m very busy and don’t typically have the time to do a review. In this case, I’m making the time. I interface with vendor customer service for a variety of companies every week. I am usually barely satisfied and often disappointed. Reps are typically uninformed, uninterested and or incompetent. I and others waste hours trying to solve problems that should never exist and should have been solved by my vendors. This was not the case with representatives of the FactoryOutletStore.com – Andrew and Jane (Manager). Andrew for example, took the time to do the research rather than simply respond with a one word “no” answer to my request– the way certain other competing persons responded to the same request. He discussed the issue with me and offered suggestions and a possible solution. He was polite, pleasant and engaged in the process. I received a follow up contact from his supervisor, Jane. She contacted me to thank me for my business and to ensure that all was well. She followed up both with email and phone. She was thorough and was clearly interested in ensuring that this customer was satisfied. All in all a very positive and unusual experience. Give them a try and see for yourself!
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 17, 2023
Dear Valued Customer, Thank you for leaving us an excellent review. We're thrilled you loved your experience, and we'll surely pass along your kind words. We agree that Jane and Andrew are truly a gem on our team! We count ourselves lucky for customers like you. We prioritize customer satisfaction, and your review reaffirms the hard work we contribute daily. So thanks for your kind words, and we look forward to serving you again. Thank you, FactoryOutletStore
Kendra L.
Thats is Amazing Factory and it is very good affeert toady is a very Wonderful Factory many people ar working in this Factory's all the people are great experience
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 15, 2023
Dear Valued Customer, Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Thank you, Factory Outlet Store
Bernard J.
I order a GPS. It came with no Power cable.. It is like Buying a car but the engine is missing . Without the power cable the GPS is Dead. Support should just have sent me the cable. Instead they want picture of the content of the box. there is no power cable in the box. Will that proof that the cable is missing. They gave me a link to buy one for 29.95. That is the easiest thing for me to do.. It is not the money but why pay for something the I already pay for
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 15, 2023
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store
Frank W.
It was quick, Now we will see how the dely goes.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 15, 2023
Dear Valued Customer, Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Thank you, Factory Outlet Store
Emmanuel H.
I placed an order FOS12314568E. I was sent an email saying that there was an issue with the order. Once I called the guy said that I need to pay by money order or check. I asked why when you have already debited my account? This appears to be a scam website.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 15, 2023
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store