FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Easy transaction. Although I chatted with a beautiful blonde named James!

Always great experience and quick!

VERY GOOD SERVICE.

The order was simple and everything was very straight forward. Now I wait till it arrives.

Needed a part to mount a transducer. You had it in stock. Great! thank you and look forward to shopping w/you again soon.

Easy shopping process. Good selection.

Ordered a Bluetooth earpiece and paid $95.15 for it. Was never told it was refurbished until I received it and it didn't work. Power button was faulty and kept shutting it off. I called, they said "Send it back and exchange it for a brand new unit." I paid the shipping and sent it back. I was told the Brand new unit was $34 more. Ok, I'll pay that. Waited and waited, finally they send an email stating they were holding my order until payment made. I call to make the additional payment and they tell me I need to pay $95 more. (Not gonna do that) So now they have the "broken" unit back and want me to pay twice for a new one. No. I told them to keep the damn thing and refund my money. They refunded $78.11.... not the $95.15 I paid already. Then I get an invoice with lies. Saying that I just didn't want the product, not that it didn't work or was faulty when I received it. So, to make a long story longer, I'm supposed to pay $15.74 to return something that never worked to begin with on top of paying the shipping too. Imagine how many others have paid this stupid $15.74 fee and had no product to show for it. Nice little scam they got going on.

they have what you need when you need it.