FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Easy to purchase.

Avery quick assistance that was correct first try. Well done!

STAY AWAY, pricing is typically decent but India/offshore poorly trained customer service is industry WORST. Many other purchasing options are available that provide better service. Frankly, they are brand killers with horrendous policies and service. You have been warned!

I ordered a hummingbird helix 7 and when order was placed it said seven in stock, When I had to call a week later I was told 7-10 days before it came into stock a few days latter they toke my money out of my account, Again I had to call they said 24-48 for a tracking number to find out a week later still not in stock and my money back after call. then a few days latter more money taking out of account and again I had to call to find out what was going on, And was told it was going to be another month, To sum it up they do not let you know about your product or your money they like keeping you in the dark Very dissatisfied with the customer service. Cancelled order and now going through company.

Worst electric shaver i have ever had in my life. This shaver is powerless. When fully charged i can only get 2 or 3 shaves before needing a recharge. I'm not talking about 2 or 3 shaves removing a full grown beard, etc. I'm talking about a few days of "stubble." I mailed the original shaver back to Phillips. They send me a replacement ( after being grilled and questioned as if i was a complete moron that doesn't know how to simply recharge a shaver ) and the replacement was the same as the original. POWERLESS POS. Phillips makes a great electric TOOTHBRUSH but their electric shavers are junk. I will not ever buy another one (Phillips brand ) or recommend one to anyone.

Wow. Was getting freaked out from reading negative reviews on here but too late as I already ordered Garmin Fenix 5 on 16.4.21 Turned up today!! (19.04.21) All contents boxed and look brand new! If it never said refurbished on the box, I would have thought it was properly untouched; Well happy with product.

the absolute WORST customer service on the face of the earth from this place. Ordered what I thought was NEW Magellan GPS with accessories. Wall charger was not in box. Also when I went to put in some addresses on the GPS, the streets would not even come up although I know they have been there for years. Obviously OLD item. Also for over $300 order, I never received a hard copy of a manual. Requested that too and rep told me that I would have to download it. Unbelievable as absolutely no instructions came in the box or even a notice to tell me this information. Called customer service and spoke with man who identified himself as the "supervisor". Either he was toying with me or was an absolute IDIOT. Never got resolution except to tell me after almost a fully 1/2 hour of being on hold or repeating same info over and over with this guy that I needed to call another number. When I asked his name, he rudely hung up on me. DO NOT DEAL WITH THIS SITE - you will regret it like me.

Nine days after placing my order, FedEx says that my package is someplace in Ohio....maybe. NY to Chicago by way of Va, Tenn, Miss, KS and now Ohio. I paid for shipping to boot ! If you need your item this month, shop somewhere else. Note: this fiasco started well before the Indy FedEx shooting - so don't blame it on that ! FOS customer service don't seem interested. I can only imagine what my package will look like when it finally gets to me.