FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Granny P.
Apr 11, 2023
Replacement Battery
I knew what I wanted and when I looked up the model number on my phone, you had a ready list of battery replacement matching numbers. I was only going to buy one but since I have 3 phones, I decided to buy 3 batteries. It came out cheaper that way. Free shipping was also a plus.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 12, 2023
Dear valued Customer, Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Thank you, Factory Outlet Store
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Shona M.
Apr 10, 2023
If I could give a 0 I would
If I could give a 0 I would. Not the right product yet clearly stated it is. Offers another product which isn’t it either
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 11, 2023
Dear Valued Customer,   It was a pleasure speaking with you earlier. Id like to thank you for your time and feedback. We are extremely sorry about the bad experience you had with your order. As discussed, we have issued a full refund on the order and sent the receipt to your email. We want to apologize for all the inconvenience caused to you. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Customer delight is our topmost priority !! Thank you for shopping with us, and we hope to do business with you again!    Thank you,  Factory Outlet Store
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GENE H.
Apr 10, 2023
Great Experience
Fast and easy shopping. Great prices.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 11, 2023
Dear Valued Customer, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Thank you, Factory Outlet Store
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Ted S.
Apr 10, 2023
Exactly what I was looking for
Exactly what I was looking for. Paypal was a payment option and shipping was free. I only had to pay sales tax which is almost a given these days.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 11, 2023
Dear Valued Customer, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Thank you, Factory Outlet Store
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Andrew A.
Apr 10, 2023
I ordered a "factory refurbished" phone…
I ordered a "factory refurbished" phone and upon arrival it did not work. The handset did not work on the phone, only the speakerphone was working. I called customer service and they would not provide me with an advanced replacement, even though it specifically said "2 year advanced replacement program" on the page I purchased it from. Upon ordering another phone to replace the broken one they sent, it showed up missing multiple accessories, including the cable that connects the handset to the base. The replacement phone had the same exact problem and they refuse to compensate me with even free shipping on my 3rd order. Just fine a reputable dealer that has US based customer service to buy your phones, the customer service here is a joke.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 10, 2023
Dear Valued Customer,  It was a pleasure speaking with you earlier. I'd like to thank you for your time and feedback. We are extremely sorry about the bad experience you had with your order. As we discussed, we issued the shipping labels on two orders and gave you free shipping on the third order you placed with us. We want to apologize for all the inconvenience caused to you. Thank you for shopping with us, and we hope to do business with you again!  Thank you, Factory Outlet Store
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Oneil
Apr 9, 2023
easy to order
easy to order
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 11, 2023
Dear Valued Customer, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Thank you, Factory Outlet Store
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Greg M.
Apr 8, 2023
User friendly...The ease of ordering products…
User friendly...The ease of ordering products!
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 11, 2023
Dear Valued Customer, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Thank you, Factory Outlet Store
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nathan M.
Apr 7, 2023
present prodicts clear with all product…please
present prodicts clear with all product information
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreApr 8, 2023
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you, please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected] or call us anytime. Thank you, Factory Outlet Store
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