Judith C.
Buying replacement brush heads for…
Buying replacement brush heads for electric toothbrush I've had for a few years...Frustrating. So many different numbers associated with various parts, each one of them microscopic print tucked in unsuspecting places. I finally just relied on the picture of the brush head that matched what I had. Hopefully that will work or I'm out $30.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 8, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried calling you out but reached voice message. As we reviewed your order, the payment for this order did not go through. I would request you to please call us, as we can help you find the right part for your Oral -B Brush. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store