FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Ronald P.
Feb 15, 2022
Part
I left the stand in the hotel. I'm glad I was able to find the part at a reasonable price.
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JOHN F.
Feb 15, 2022
Very easy website to use
Very easy website to use. I put in the model # and immediately found the correct replacement battery.
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Stephen B.
Feb 14, 2022
Delivery of item ordered online has…
Delivery of item ordered online has been very good.
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Terry F.
Feb 14, 2022
Ordering and checkout was very easy
Ordering and checkout was very easy
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customer
Feb 14, 2022
😉Panasonic Phones
😉 The process was easy to obtain this product.
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uncle M.
Feb 14, 2022
wonderful and friendly!
wonderful and friendly!! the guy didnt have that much patience for me on the phone though.
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Gary V.
Feb 14, 2022
by ordering from the factory store I am…
by ordering from the factory store I am hoping to get a new unit not sitting in stock for months with expired batteries and old model features.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 15, 2022
Dear Valued Customer It was a pleasure speaking with you earlier. I would like to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. I'm happy to hear we have resolved this issue to your satisfaction. If you need anything in the future, please feel free to reach out! Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
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Charles S.
Feb 14, 2022
Beware of return policy
I'm rescinding the 1 star I initially gave FactoryOutletStore.com. After reviewing my complaint and concern they issued a 100% refund of my purchase. I will return to their store in the future when I'm shopping again. Thank you. Beware of return policy! Not only do they charge you the 15% processing fee they tack on what they term "their shipping cost". My return shipping was $9.90 USPS, for the corded slim-line telephone ($39.95). They charged me $15.97 FedEx shipping. COME ON!!!!!!! With corporate shipping discounts from major carriers they probably get at least 62% discount. Their actual cost was probably about $6.50. After complaining to customer service they did agree to refund the processing fee ($5.99). Be aware if you return you will get screwed.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 14, 2022
Dear Valued Customer, Thank you for shopping with the Factory Outlet Store and we apologize for all the inconvenience that you faced. I'm happy to hear we have resolved this issue to your satisfaction. We have processed a full refund. on your account. Thank you for shopping with us, and we hope to do business with you again! We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
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