patty J.
Problems with delivery and receiving product …
I ordered support adjustable sandals 942119 and I became very worried I had been scammed. The delivery took much longer than expected, and had mixed messages about when it reached the US, Minneapolis and our local distribution center. I tracked the package. It was supposed to show up at my home on Aug.8. I received a notification it was supposedly delivered at 7:15 but my security system showed no such delivery. I received another notice that it was delivered at l0:54. My husband was home and the Ring doorbell showed no such delivery. What is going on. now contacted support and they say Sebastian It seems 236723055840036 to be a different order number , our order number starts from FOS. In the light of some similar emails and chats we received recently, I suspect that you along with some others could have been a victim of a mala fide online transaction.. Alternatively, this can be a genuine error from the company you transacted with, you may want to try and reach out to them.. Since we are not a party in this arrangement, I am afraid that we are unable to be of any assistance to you..
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 11, 2023
Dear Valued Customer It was a pleasure speaking with you earlier. I want to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. We will work towards this issue and get this resolved to make our customer experience happy. We appreciate your time and patience. If you have any additional questions/concerns, please get in touch with us at [email protected] or call us on 800-816-0810, from Mon-Sun 24/7. We want to make every customer's experience fantastic. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store


