Larry B.
no problems
no problems, easy to accomplish

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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18,572 approved reviews, newest moderated first
Larry B.
no problems, easy to accomplish
Terry P.
this is my second time ordering from you. my first time was great and I am expecting the same experience the second time. !!!!!
Loura
Rosalyn was great help in deciding on which headset to purchase. Thank you!
Barbara Z.
Only ordered the product so far. Therefore I have not had any experience per se. I would like to suggest a recycling program for old or broken headsets (this is my 6th plantronic headset). Thank you.
EDWIN G.
Site had the information I needed. Ordering was easy. Will see when order arrives if fifth star was earned.
Linda L.
I needed to order a new telephone because I lost one. Sebastian helped me and we got it ordered in less than 10 minutes.
Michael Y.
I ordered a trolling motor and all associated hardware the first week of March and was told that it would be in stock within 45 days. They shipped me one of the components and then kept back ordering the actual trolling motor. I tried to return the part they sent and they argued with me that it was past the return window. I did get a refund after they”made an exception “. Now it’s going on 90 days and all I have is a bunch of emails telling me it’s still on back order. What a waste of time this company has been! Factory Outlet Stores contacted me after this review and promised me the trolling motor on July 27th. Instead I got another email informing me that it is still out of stock! More empty promises!!!
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 29, 2022
Dear Valued Customer It was a pleasure speaking with you earlier. I want to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. We are happy that we are trying our best to help resolve the issue. As discussed, the item is in back order and is currently being manufactured as quickly as possible. We will hold your place in line for when the stock does arrive. Your credit card isn't charged until the item is prepared to ship. We appreciate your time and patience. If you have any additional questions/concerns, please get in touch with us at [email protected] or call us on 800-816-0810, from Mon-Sun 24/7. We want to make every customer's experience fantastic. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
Lawyer124
I tried ordering through the phone was told I could use a check, just give them the routing number and account number, they called back to get the information and then said they could not process it that way. the right hand doesn't know what the left hand is doing or saying there. I do want the product so I went back online and used a debit card, which I preferred not to do. Update, they did call back to make sure i was able to place the order and that i had received it
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 29, 2022
"Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store "