Cimberlee C.
Fast and convenient refills
Fast and convenient refills, I really like that.

Factor Health MD is a nationwide telehealth clinic specializing in medical weight loss, hormone optimization, and ED support. We offer doctor-supervised programs using FDA-compliant compounded medications like Semaglutide, Tirzepatide, and Liraglutide—all with flat-rate pricing and no insurance hassles.Our personalized approach means your dose adjusts as your body changes—without extra costs. Every plan includes medication, supplies, virtual consults, and free shipping.We’re here to help you lose weight, restore energy, and feel like yourself again—with expert care that’s simple, safe, and effective.Learn more or get started at FactorHealthMD.com.
Factor Health MD (factorhealthmd.com) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cimberlee C.
Fast and convenient refills, I really like that.
INF
I recently swap to Factor MD for the pricing, I have had the best experience with customer service. I have been on a weight loss journey since March of this year and have had to jump from company to company just about every month since I started, I am always looking for the best prices since the meds are so expensive. I have not encounter a more affordable and more reliable company. Their meds are amazing, I got mine from ReviveRx and has worked great. I think I finally found my home company. I think I will be sticking with this one, Oh and anytime I have reached out with questions, I get a response super quick….I absolutely recommend them!
Kyle W.
On a dosing confusion, issue company went out of their way to make sure that I could stay on my medication before my next refill. In my opinion, most other health companies would’ve just made me waited out and would not have taken the extra effort.
Kelly
There are many companies offering this type of service, so I was initially cautious about finding a legitimate and trustworthy provider without the hidden or ongoing subscription fees. If you're considering peptides for weight loss, this company has been a reliable source for me and has consistently delivered a positive experience. So far, they have been dependable in every aspect. As always, do your research and trust your instincts when making your decision. After 5 weeks I've lost approximately 14lbs. Product is legitimate. I started out on a low dose but overall it worked out good, so far no unbearable side effects. I think there is a common misunderstanding, even though you start out on a lower dose than the name brand it does not mean you aren't getting a full vial of product as the later doses will be slightly more than the name brand.
Jessica L.
Pricing is reasonable. My biggest concern is the quality of the compounded Tirzepatide. I’ve been on for sometime now with no weight loss at all. I eat very clean and have a workout routine that I do 4-6 days a week- which leads me to believe the medication is fraudulent.
Response from Factor Health MDJun 8, 2026
Thank you for your feedback, Jessica. We’re sorry to hear you’re feeling frustrated, and we understand how discouraging it can be when results don’t meet expectations. Individual responses to GLP-1 medications can vary, and factors such as dosing, metabolism, nutrition, activity level, and overall health can all play a role in outcomes. We take medication quality and pharmacy sourcing very seriously and work with licensed U.S. pharmacies that follow applicable regulatory and quality standards. We would welcome the opportunity to review your concerns directly and provide any appropriate support or guidance. Please contact our support team so we can assist you further.
LAPENA/NESTLE
I wanted to share my honest experience so far with this GLP provider because I know so many people are doing research before starting their journey. My first two doses were extremely minimal and, personally, I didn’t notice much of an effect. While friends and family using other providers were started at 2.5 mg, I began at only 0.8 mg. My dosage then increased to 1.5 mg for the following two weeks, which helped slightly, but my food noise is still very much present. One thing I will say is that throughout the entire month on Tirzepatide, I haven’t experienced any negative side effects, which I know can be a huge concern for many people. However, considering the cost, I do feel the first month should have been discounted since I wasn’t receiving what many would consider a standard starting dosage. One of the main reasons people turn to GLPs is for help quieting the constant thoughts around food and cravings, so it was a little disappointing when I expressed that I was still struggling with food noise and was advised to speak with a nutritionist instead. I’m remaining hopeful that once my dosage increases next week, I’ll finally experience more of the appetite suppression and mental quietness that so many others describe. On a positive note, the company’s customer service has been responsive, typically replying within 24 hours on weekdays, which I appreciated. That said, I really think the onboarding experience could be improved for first-time users. When my package arrived, I was both excited and overwhelmed. I had never injected myself before, and there wasn’t enough guidance on properly measuring or administering the medication. My dose was 0.08 mL (8 units), which sits very close to the tip of the syringe and can be confusing if you’re completely new to this. I actually broke two needles because I wasn’t informed that you need to draw the medication at an angle. I truly think this company could elevate the experience by including simple QR-code video tutorials that walk beginners through measuring doses, drawing medication correctly, and injecting safely. It would make the process feel so much less intimidating for people starting GLPs for the first time. Overall, I’m still optimistic and excited to continue the journey as my dosage increases, but I wanted to share a real and transparent experience for anyone considering this path.
Response from Factor Health MDMay 15, 2026
Thank you for taking the time to share such a detailed and thoughtful review of your experience so far. We truly appreciate both the positive feedback and the constructive suggestions. Starting a GLP-1 medication journey can feel overwhelming, especially for first-time users learning how to self-administer injections and navigate dose schedules. Safety is always our top priority, which is why providers often begin patients on lower introductory doses and gradually increase over time to help minimize potential side effects and improve long-term tolerability. We understand that this can feel frustrating when comparing experiences with friends or family members, as every provider and treatment protocol may differ. We’re also very appreciative of your feedback regarding onboarding and injection education. You made several excellent points, and we absolutely agree that clearer beginner guidance — especially around measuring doses, drawing medication correctly, and injection technique — can make the process feel much less intimidating. We are actively working on improving educational resources for new patients, including more visual and video-based guidance. We’re glad to hear our support team was responsive throughout your experience, and we remain committed to supporting you as your treatment progresses and your dosage increases. Thank you again for providing honest and transparent feedback — reviews like yours genuinely help us improve the patient experience for everyone.
Kristen T.
Horrible. Cancelled bc made me too sick. They billed me again anyway. Cancelled 3 months ago and now got a bill. Update. Communication with factor is great. Ive been asked to edit or cancel my negative review. Upon review. I will say, I did not pause, I was very upset in October/November and I asked for a cancellation, I actually asked that the 2nd half be cancelled and refunded the difference. But, I was not allowed because I had purchased a flat rate/ a 6 month supply. Also, I understand the doses and side effects. I explained I had been On ozempic previously at the 1 mg dose. I was placed in a much lower dose, and when I had horrible side effects, I found that I was taking too much. I cut my dose in half month 2, and still had bad side effects, lowered to half that, But still experienced negative effects. This is why I requested they not send the 2nd round. Now it sits in my fridge untouched, a waste of $477. So, edited review, as requested. But, not changing my negativity of the review. This is MY experience. Each person will have their own. Some will love it. I did not.
Response from Factor Health MDMar 4, 2026
Hi Kristen, we’re very sorry to hear that you had a negative experience and that the medication caused side effects for you. We always want patients to feel supported and comfortable throughout their treatment. After reviewing your account, it appears your subscription was paused rather than fully canceled, which may have created confusion. However, we want to clarify that no additional charges were processed and the pending order associated with the pause was voided, so you were not billed a second time. We truly regret that the medication did not agree with you. While many patients tolerate medications well, everyone responds differently, and we always encourage patients to reach out to our care team so we can help adjust dosing or explore alternatives if needed. Please contact our support team at [email protected] so we can review your account together and make sure everything is fully resolved for you. We appreciate the feedback and wish you the very best in your health journey. — Factor Health MD
Alison K.
Great service and easy to work with!
Response from Factor Health MDMar 4, 2026
Thank you, Alison! We truly appreciate your kind words. Our goal is to make the process simple, supportive, and easy for every patient. We're grateful you chose Factor Health MD and are glad you had a great experience with our team!