FacilitronFacilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.
Facilitron (facilitron.com) has 121 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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121 approved reviews, newest moderated first
Mukti K.
Absolutely terrible, monopolistic service -- especially when it comes to local government location rentals. Those guys don't keep any availability dates updates, and never respond to applications -- we have 10 paid applications sitting without a response for over 1 month! Others have had the same experience. Facilitron gives a sense of control and simplificaiton for renters, but the outcomes is worse. It's a total and utter disaster.
Chris S.
Charges you prior to approval, you get denied 95% of the time. Facilities dont update their availability, and then you take the time to inquire and if its within two weeks you get back 25% of the booking. You cannot inquire to another facility, because they take out more working capital from your business and if it gets approved, and the other does as well its a scheduling conflict and you would have to cancel one and you would lose money. Scam business.
Brandon O.
Process for payment was not properly explained to my organization. We were told that the card on file would be charged again closer to time, well that didn’t happen. The booking process is also very difficult.
Adam T.
Software is supposed to make a process easier no? Yet all Fscilitron seem to have done is make a booking process more cumbersome. More difficult to navigate and more expensive. Someone needs to build to knock these guys off the box because their product is trash
Whitney H.
Had made a reservation with a school and they rejected me a month before my event for no legitimate reason. Facilitron needs to hold the school accountable.
Palma B.
Our district have been working with Facilitron for over two years. Lee is always quick to respond and very helpful. Even when I ask the same questions more than once. lol He will always let me know if he will be away. I have reached out to customer service to take care of something. Which they always do, however sometimes it may not be right away. But they do fix the issue or make the necessary changes. Facilitron has been an asset in scheduling internal external events.
Greg S.
Way easier process to rent a basketball court. Highly recommend.
Charlotte V.
Facilitron has really helped to improve our rental experience with the community. I love that we (the district) can connect with the renters, site, and all other admin under one platform. Customer service is excellent and I love the transparency that we are able to share through data collected and reports within Facilitron,