Facilitron Reviews | Read Customer Reviews of facilitron.com

FacilitronReviews of facilitron.com

3.6121 reviews
Internet & Software
485 Alberto Way, Los Gatos, California

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Facilitron

About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

Facilitron (facilitron.com) has 121 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: facilitron.com
Website: facilitron.com
Category: Internet & Software
Location: Los Gatos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Facilitron reviews

121 approved reviews, newest moderated first

Casey D.
Jul 16, 2019
Facilitron has worked well for us.
Facilitron has worked well for us.
Response from FacilitronAug 1, 2019
Thanks, Casey! Let us know if we can do anything for you!
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V. G.
Jul 15, 2019
Easy to use
This program has made so much easier to manage facilities at my site.
Response from FacilitronAug 1, 2019
Hey V.G.—thank you so much for the review. Happy to hear that we've made your life easier.
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Wanda W.
Jul 15, 2019
Great process
Great process! Very easy to use.
Response from FacilitronJul 15, 2019
Hi, Wanda! Thank you so much for your review. We love to hear that we're helping make someone's job easier!
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Jim S.
Jul 15, 2019
New entries need to be flaged somehow…
New entries need to be flaged somehow so I don't need to look at the whole list to give my thumbs up or down.
Response from FacilitronAug 10, 2019
Thank you for your honest review, Jim. I will reach out to you personally to see if I can introduce you to your account manager or a customer support specialist. Our platform continues to evolve and we appreciate honest feedback from trusted partners.
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Cheryl Galloway G.
Jul 15, 2019
Fiscal help is on the way!
Facilitron has enabled me to get all facilities billing, non-profit status and insurance verification, and collections off my plate. They handle everything and my accounting department and auditors are thrilled with the clear tracking and process. Renters also appreciate being able to pay with a credit card on line.
Response from FacilitronJul 15, 2019
Cheryl—thank you so much for your glowing review. We're more thrilled than your accounting department that you are loving the platform. Please let us know if there is ever anything we can do to improve!
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Deb C.
Jul 15, 2019
Needs to be more user friendly
Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.
Response from FacilitronJul 15, 2019
Thank you so much for your review, Deb. As our platform evolves, we sincerely appreciate honest feedback like yours and we'll be working to make your life easier!
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Yovi M.
Jul 15, 2019
Facilitron does nothing to make my job…
Facilitron does nothing to make my job easier.
Response from FacilitronAug 10, 2019
Thank you for your review, Yovi. Our goal is to make your job easier, so we're disappointed to hear you haven't seen a change. I will follow up with you personally to solicit more feedback and see what we can do to help.
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Mary W.
Jul 15, 2019
EXCELLENT QUALITY AND SERVICE
EXCELLENT QUALITY AND SERVICE
Response from FacilitronJul 15, 2019
Thank you so much, Mary! We love a great review. Please let us know if there is anything we can do for you in the future.
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