Josie
Poor value for the money
I subscribed to the 5-day Goodbye Double Chin Challenge. It cost me £43. This did not turn out to be value for money. You have access to five recorded videos which are replays of previous live sessions. When listening it's very confusing where you download before and after photos, if you have access to the bonus session which is mentioned frequently (you don't) etc. The teachers are likeable and the content is pretty good, but there is a lot of explanation chat with each video, which is fine for the initial viewing but then when you wish to repeat the routine, you need to listen to it in its entirety again. I feel for over £40 you should be getting more for your money - videos that have been recorded especially for this program (not replays of previous live sessions) and a video offering a complete routine at the end without the lengthy chat - which you can use going forward. If felt like an introductory experience to try and get you to sign up for the mastery program, which I won't be doing because I've come away feeling a little ripped off. I did raise this with them, but twice they have told me that consistency is key to success (which is not the issue I raised - I am aware and didn't expect results after 5 days). They've not really listened or tried to understand why the content might be disappointing as a user.



