Face Yoga MethodReviews of faceyogamethod.com

Response from Face Yoga MethodAug 23, 2024

Hi Malgorzata. We're sorry to hear about your experience. Just to clarify, your refund was processed. We appreciate your feedback on the program and understand it didn’t meet your expectations. Our aim is to offer valuable content across all platforms. Thanks for trying us out, and we're here if you need anything else. The Face Yoga Method Team

Response from Face Yoga MethodOct 2, 2023

Hi Laurita, Thank you for taking the time to provide us with your feedback. We're sorry to hear about your recent experience and we'd like to address your concerns and clarify a few things: For both, the Mouth and Cheek Jumpstart, and the Eyes and Forehead Jumpstart, these programs do indeed come with a 6-week access period. This access limitation was prominently outlined on the respective sales pages and detailed in our terms and conditions, which you are required to agree to to before completing your purchase. Our goal is to provide transparent information about access durations to assist our customers in making informed decisions. We understand that you may have expected lifetime access, especially since, at the time of your prior purchases of the Neck and Jawline Jumpstart and the Face Toning Bootcamp, they did indeed come with lifetime access. We'd like to reassure you that you still have permanent access to these. If you encounter any difficulties accessing these programs, our support team is ready to assist you promptly. We also want to emphasize that we take pride in taking care of our customers in a timely and responsive manner. We have previously communicated this information via email to ensure that you are well-informed. We are committed to ensuring all our customers have a positive experience with our products and services. If you have any further questions or concerns, please don't hesitate to contact our customer success team. Sincerely, Face Yoga Method Team

Response from Face Yoga MethodAug 4, 2023

Hi Louise, Thank you for sharing your feedback with us. We appreciate your honesty, as it helps us understand our customers' experiences better and work towards improving our services. We carefully curate the content we share for free on YouTube and social media, reserving more comprehensive and specialized material for our paid programs and courses. Our Fundamentals program is exclusively designed for beginners who are eager to embark on their Face Yoga journey. It offers a structured and guided approach to help you get started with the practice effectively. Regarding our refund policy, it is clearly stated on the sales page that customers have the option to request a refund within 7 days if they are not satisfied with the program. To proceed with a refund, please reach out to us via email at [email protected] if you haven't done so already. We are sorry to hear that the program did not meet your expectations. Your satisfaction is important to us. Best regards, Face Yoga Method Team

Response from Face Yoga MethodMay 16, 2023

Hi Katherine! Thank you for taking the time to share your feedback on the Goodbye Double chin challenge we had. We do believe that our team is committed to provide high-quality content however, we value your opinion and strive to provide the best learning experience possible. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to our customer support team at [email protected] We are here to assist you. Thank you again for your review. The Face Yoga Method Team,

Response from Face Yoga MethodMay 7, 2023

Hi Raina! Thank you for sharing your feedback. After reviewing your case, we confirmed that all access information was sent to you via email.To buy the challenge, you are required to acknowledge our terms and services, which include information about the challenge's non-refundable nature and 24-hour replay access. However, our customer success team proceeded with the refund, even though our policy states no refunds. We understand there may have been some confusion, and we appreciate your input. All the best! Face Yoga Method Team

Response from Face Yoga MethodApr 2, 2023

Hi Liz! Thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not satisfied with our Face Yoga Method. We understand that simplicity, affordability, and ease of use are essential to our customers, and we are constantly striving to improve in these areas. We want to assure you that our programs are effective and that we stand behind the quality of what we offer. We also offer competitive pricing options to ensure that our programs are accessible to everyone. Your feedback is important to us, and we will take it into consideration as we continue to improve our platform. If there is anything we can do to assist you with your face yoga practice, please do not hesitate to contact us at [email protected] Thank you for considering the Face Yoga Method, and we wish you the best in finding the right fit for your needs. Best Regards!

Response from Face Yoga MethodDec 28, 2022

Hello Irina! Thank you for taking the time to leave us a review. Your feedback is important and we always rely on hearing from our yogis. We understand your feelings and respect your point of view. As always we will be happy to discuss your feedback further, you can reach us at [email protected] Kindest Regards! Face Yoga Method Team

Response from Face Yoga MethodSep 3, 2022

Hello Nama! Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback. Would you please share your email address to reach out and discuss further? Kind Regards! Face Yoga Method Team.