Facelove Cosmetics is listed under Cosmetics & Makeup.
Facelove Cosmetics (facelove-cosmetics.com) has 131 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nancy de J.
I needed a change from lashes with glue leaving me with short sparse lashes. Facelove ever love mascara did not disappoint! In fact one coat replenished my short lashes beautifully. I was surprised and impressed! Pauline in customer service was very responsive and lovely when I reached out. She’s gained a happy client for sure!
Shoni M.
Just wanted to give a quick Thank you to Ray. You were so helpful in tracking down my order. I absolutely love this mascara and also the lash serum. Thank you Shoni
Elizabeth
Facelove Cosmetics has a great customer service! I had questions about the product and I had a prompt reply. Pauline was patient and attentive answering my questions.I emailed first and I thought I did not get a reply, but she kindly showed I got a reply. It went to spam folder.
MBB
Customer service is outstanding. I placed an order a few days ago, however with all the emails and texts that bog us down daily I deleted my order confirmation. I sent a message from their site, gave them all the information they might need! The very next day I received a duplicate order confirmation along with a pleasant email. All my fault I trashed emails I should have kept, but there is a friendly customer service rep that cares! Thank you, means so much !
Cindi W.
Wear lip color WITHOUT TOXINS! Cosmetics in US are filled with chemicals you don’t want. Facelove was reformulated so is safe, moisturizing and great color! It’s my new fav!!! Pauline is terrific!
Suzanne S.
I had accidentally made two orders, when I reached out to customer service about canceling one Pauline was quick to cancel it for me extremely quick.
Rhonda S.
Ray did a wonderful job with my issue. I received a reply very quickly. Very good customer service. If all the other associates work as well as Ray I would have to say you have a great company.
LeAnne T.
I recently ordered a two pack of the face love mascara. It was taking longer than I expected so I contacted customer service. I got an email back about 30 minutes later from Pauline. She said it showed it had been delivered. I was at work so I called my house and my son said I had a delivery. I emailed Pauline back and told her it had been delivered and thank you for getting back so quickly. Thank you for having great customer service. That has not been my norm for ordering online. By the way, I love the mascara.
