Fab Glass and MirrorReviews of fabglassandmirror.com

Resolved my issue promptly

Everyone we dealt with was great! They gave multiple ideas on different shower door designs, tried to be as economical as possible, and still provide a great product!

OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.

The WORST customer service. Give them your money then wait forever.... excuses, excuses, excuses, and more wait for your product!! Buy anywhere but here.

Ordered one of thier shower door through Home Depot. Top rail was gouged and scratched. It was installed by contractor who asked me to secure a new top rail for the manufactiurer. SHould be easy, right? Fab Glass refused to send a new top rail unless Home Depot issued a new purchase order. UNBELEIVABLE!

purchased a "mirror". never got a confirmation, had to fight charge on credit card. they sent a piece of glass. I ordered a mirror. went thru all "their" process to get the refund, 13 phone calls constantly. never received refund, these people are scammers now have to sue thru court system. DO NOT PURCHASE ANYTHING FROM THIS COMPANY

I received a plexiglass desk top that was scratched. I paid $377 and they offered me an $18 refund. This was besides the fact it came a week late and the tracking number they provided didn't work. Shop somewhere else if you care....

I purchased new glass with frame for my bay window. From the ordering process online, which is outstanding, to the processing time, shipping process and the product itself were all outstanding. I would, without a doubt, use them again and would suggest their company to anyone looking for a product they supply. Mike L