Fab Glass and MirrorReviews of fabglassandmirror.com

I inquired about an order I placed via email and did not receive even a confirmation of my inquiry. I followed up by phone and was told by a very snippy female that my inquiring was under review. Over a week later, I had to call again for the final result. They'd come to a decision, but hadn't bothered to let me know what it was! The item I ordered was not square... it fell within their 1/16" +/- measurement, but that's pretty sloppy work in my opinion. The item should have been square. Not at all impressed. UPDATE: I received a call from a service manager who apologized for their lack of communication and offered to re-cut the piece at a reasonable discount. I appreciate the reconsideration.