FAB CBDReviews of fabcbd.com

Fab CBD company is deceitful and has been saying now for 3 weeks that their refund processing system had routine maintenence update and now it doesnt work. They owe me 102.30. Refuse to let me speak to a supervisor and only send robotic email responses. I started contacting them via email sept 12, 2025 when I saw i was overcharged.

Charged my credit card twice with out my permission. Customer service is non existence. BEWARE Better products from different companies. And there are MUCH better companies that have great products and have great customer service! Horrible experience. I can not recommend this Company FABCBD

Do not purchase from them. I had been a loyal customer for years & spent thousands on their products. I purchased a VIP membership. The items they claim are free, are NOT free, and have a small charge that is not listed anywhere. I asked customer service about the charge. It took days to respond & they were condescending & unhelpful. I put in a BBB complaint due to the false advertising& wanting my membership fee back (never purchased anything - everything is sold out too). They never responded. They’re a horrible company. The saga started on 5/6, and it ended with them saying they would refund, then said they wouldn’t on 5/16.

Was unable to make a purchase over the Labor Day weekend, kept getting an error message about my card info not being verified. Tried 2 different cards. Contacted my bank. Nothing amiss on bank/card end. And I was using Google Chrome. Called customer service twice and left voicemails. (They only have a voicemail :/.) It’s been 3 days since I first called, have yet to hear from anyone. The form to submit customer feedback was also broken with an error notification that just read “alphabet only” ok but…you asked for my email so I have to include an “@“? So I then I emailed them directly about these issues yesterday. Have yet to hear back. This company used to be great, their website used to work just fine, what the heck happened? P.S. I also can no longer log into my account without making a new password each time.

Literally just received an email stating that what I had purchased last month (meaning I've already consumed most of the product) has been contaminated and should be discarded due to the possibility of it causing an illness! I could have consumed pesticides, heavy metals, bacteria, anything and they have not been forthcoming with the information though I have called and emailed numerous times. Do not trust this company! Now I have to go to a lab to get tested and pay out of pocket for all of this. Now a days it seems companies really don't care about the consumer, just the $$. Its sad really.

Wonderful company. I love their products and customer service is the best I’ve ever experienced shopping online. 100/10

I have tried a couple other companies but FAB products are by far the best .... reasonably priced ... fast shipping .... I am very pleased

Customer service is amazing and the order that I placed arrived a couple of days later which I wasn't expecting so quick. I ordered the reserve blend cbd oil and a calm vape pen. Definitely a returning customer! Thanks @FABcbd ⭐⭐⭐⭐⭐