FAB CBDReviews of fabcbd.com

I received 2 shipments of CBG oil back to back where one of the bottles leaked all over the inside and through the cardboard box. I took all the required pics and emailed to CS asking for a full replacement bottle. I did receive the replacement bottle within about a week, HOWEVER, AGAIN the bottle had leaked and almost half the oil was gone!! I once again reached out to CS with pics and was told basically too bad. Once the merchandise leaves their premises it’s out of their hands and they only replaced the first bottle as a courtesy. So I am hesitant to keep throwing good money after bad especially as I am disabled and have limited income. I don’t trust they will package correctly or fulfill quality control standards. I have spent hundreds of dollars with FAB over several years. This has happened with them 4 times total now and it’s a shame because the oil really does help me. Unfortunately customer service didn’t.

The only company I have ever dealt with that charges loyal customer's who are on a subscription plan more than double the price to order an item as needed, one at a time. I had been ordering CBD sleep gummies for between $24-$30 as needed for quite a while. They sent email saying to sign up for a subscription and save money so I did. The next order they charged me $57 for the same item. When I saw this I contacted them within 12 hours and asked them to explain why it was more. They said because they guarantee subscribers will get an order so they charge more for that?!?! They never sell out ever so what is that? I then asked them to cancel the order. The customer service agent said no problem....3 hours later I get an email saying my order just shipped. I called back and they said they did get the cancel request in on time so it had to ship. They said I could return it when it arrived....When I called back to get an RMA to return it the said "Sorry we aren't accepting returns at this time. Never do business when them. They don't appreciate loyal customers at all. I was a loyal customer since 2022 and will never buy from them again.

Their gummies are a ripoff. Do not waste your money. Zero strength and I would eat them by the handfulls. Scam all the way

I’ve order from them before without issues. Great products. Ordered on 10/24/25. No notice that item was out of stock. No notice about shipping being paused due to inventory. Just several days of excuses about why I don’t have my products. Just got the email saying my order was cancel (as I requested) but the refund was not processed.

Fab CBD company is deceitful and has been saying now for 3 weeks that their refund processing system had routine maintenence update and now it doesnt work. They owe me 102.30. Refuse to let me speak to a supervisor and only send robotic email responses. I started contacting them via email sept 12, 2025 when I saw i was overcharged.

Charged my credit card twice with out my permission. Customer service is non existence. BEWARE Better products from different companies. And there are MUCH better companies that have great products and have great customer service! Horrible experience. I can not recommend this Company FABCBD

Do not purchase from them. I had been a loyal customer for years & spent thousands on their products. I purchased a VIP membership. The items they claim are free, are NOT free, and have a small charge that is not listed anywhere. I asked customer service about the charge. It took days to respond & they were condescending & unhelpful. I put in a BBB complaint due to the false advertising& wanting my membership fee back (never purchased anything - everything is sold out too). They never responded. They’re a horrible company. The saga started on 5/6, and it ended with them saying they would refund, then said they wouldn’t on 5/16.

Literally just received an email stating that what I had purchased last month (meaning I've already consumed most of the product) has been contaminated and should be discarded due to the possibility of it causing an illness! I could have consumed pesticides, heavy metals, bacteria, anything and they have not been forthcoming with the information though I have called and emailed numerous times. Do not trust this company! Now I have to go to a lab to get tested and pay out of pocket for all of this. Now a days it seems companies really don't care about the consumer, just the $$. Its sad really.