Frozen M.
Very bad custom service and lack of professionalism
A transparent company which follows its own rules has nothing to hide. Ezoic is not one of them. My website got accepted by Google Adsense, I applied for Ezoic monetization but rejected with these reasons: - Scraping content - Adult / Sensitive content - Download / Streaming websites I explained that my website does not have any of them and does not offer or provide any of these content. They replied that they can't provide detailed information. Is this the right way to run a business? No. They even tell you to stop asking questions about this topic because it would fill their support mailbox of useless discussion. How am I supposed to improve my website and try to follow your requirements if you don't provide TRANSPARENT reasons? Just admit it, you neither follow Google terms nor your own terms. If you apply for Ezoic just keep in mind what kind of company Ezoic is. I don't give bad reviews for fun, I just pretend a detailed explanation and valid reasons about the rejection in order to improve and correct my website. This is an extremely bad behavior. I might remove this review once I get in touch with their representative for detailed information.
Response from EzoicNov 18, 2021
Hi there, Our platform quality team continuously monitors sites for compliance and will pause testing if there are any issues. When that happens, the publisher should receive an email explaining what has happened so that you are able to fix it. The three reasons you are seeing in your dashboard just cover some of the policy issues, and does not necessarily mean that's the reason your specific site was turned off. As you may know, Google takes content policy violations and invalid activity issues very seriously and can disable accounts for these reasons. Google Ad Exchange does not have a formal appeal process so these terminations tend to be final, which is what we are trying to help you prevent. This is why we wanted to give you notice while we review the account to assist in any efforts to prevent this traffic from harming your site's ability to serve ads. Would be curious to hear more about your situation. You can reach out at [email protected] Ezoic Team