Saoirse
Works but unreliable.
I was able to get the medicine I needed but it’s a huge hassle especially for someone that is dealing with mental health issues. They don’t accept your insurance so each visit is like $175. My first visit they said they’d send a link to my email and I never got it. The doctor calls an hour later. Said my prescription would be at the pharmacy in a few hours but it took over a day. The follow up appointment, they make you fill out all the intake paperwork again which was annoying as you already answered it all the first time. Again. I never got the link for the call and had to call them. She said she’d email it but I never received it. Then again I had to wait hours past my appointment time for the doctor to call me. The dr’s are fine but their customer service is also hard to understand. I’m not sure if they over book or what.
Response from EZCare ClinicMar 14, 2023
Hi, Thank you for bringing this to our attention. We take concerns regarding reviews seriously. For privacy reasons, we are unable to discuss specific matters in a public forum. If you would like to share additional information regarding your concern, please contact our support team directly at [email protected]. Regards, Janet | MEDvidi Patient Support Team




